Remote Support Technician

ThrottleNet, Inc.
Saint Louis, MO
Apr 20, 2017
Jobs Outside Higher Education
Software & Technology
Institution Type
Outside Academe

Job Description

ThrottleNet, Inc., a technology managed services provider in St. Louis, MO is currently looking for a Remote Support Technician to join our growing company. The job entails performing IT maintenance, troubleshooting, and consulting with clients remotely. We are a Microsoft Partner so Microsoft certification is preferred. A+ and/or Network+ certification is also preferred. Ideally, we're looking for someone who has experience with supporting end users remotely or similar experience who is as good socially as they are technically.

We are seeking someone with customer service experience who also has a strong sense of personal accountability and the ability to multitask. This person will be a part of a team of technicians working to support our customers. We're looking for someone that can tackle difficult IT problems while working well with others. Excellent written and verbal communication skills are essential as this position requires interacting with end users and co-workers in a timely and professional manner.

We require experience with Microsoft Office 2003/2007/2010, Windows XP, Windows Vista, Windows 7,Windows Server 2003, 2008 and SBS. A good candidate will have knowledge of DNS, POP3/IMAP, Active Directory, Terminal Services, Exchange Server, IIS, malware removal, VPNs, routers/firewalls and advanced networking concepts/deployments. Skills with ConnectWise and N-Able technologies or other similar ticketing/monitoring solutions are a definite plus.

If you're looking for an exciting place to work at with many opportunities for career advancement, profit sharing and excellent benefits, come check us out!

Company Description
Since 1999, ThrottleNet Inc. has served the same purpose it set out to accomplish to provide small and medium-sized companies professional technology solutions that only large corporations could afford. Although our purpose hasn't changed, we have grown and evolved into a complete IT business solution by aligning its customers' technology needs with their business goals.

Our Mission - Accelerate IT
ThrottleNet's mission is to consistently provide superior business technology solutions that are reserved for big corporations to small- and medium-sized companies. We help these companies identify technology barriers that keep them from meeting their business goals and partner with them to develop solutions for increased productivity. For more than 12 years this has been our mission. Over the next 12 years, we will continue to help businesses Accelerate IT.

Saint Louis, MO


Wed, 19 Apr 2017 07:42:29 PDT