IT Support Technician

North American Roofing
Tampa, FL
Apr 20, 2017
Jobs Outside Higher Education
Software & Technology
Institution Type
Outside Academe

Job Description

North American Roofing is searching for a seasoned IT Support Tech. The successful candidate will have experience providing application and hardware support to both local and remote users. This position will report to the Information Technology Manager and will be responsible for maintenance, troubleshooting and repair of computer applications, hardware and peripherals. Additionally, this position will be responsible for administering user accounts and security information.

What We'll Ask You To Do For Us In This Role:
  • Must be able to operate the company IT helpdesk and track resolution of issues
  • Setup, troubleshoot, and repair computers, peripherals and mobile devices for employees
  • Mentor new users on proper use of IT equipment
  • Perform various projects as assigned

The Skills You'll Need In This Role To Be Successful:
  • Associates Degree in Information Systems or related degree preferred
  • 3+ years of experience supporting an IT environment
  • Support of MS-Windows environments using Microsoft products
  • Active Directory administration
  • PC/Laptop hardware support
  • Knowledge of Microsoft CRM, SharePoint and SQL Server is a plus
  • Minimum 1+ years of experience supporting Apple iOS mobile devices
  • Friendly outgoing presence and helpful attitude; great interpersonal skills and ability to work well in teams
  • Additional certifications a plus

Top 10 Reasons to Join The North American Roofing Team:
  1. Competitive starting salary
  2. Employer sponsored healthcare options including medical, vision & dental
  3. Employer matched 401(k) Savings Plan
  4. Access to Employee Stock Ownership Plan (ESOP)
  5. Paid Time Off for volunteering in your community
  6. Perks Program with deep discounts for your everyday needs, plus entertainment (movies, concerts, and more)!
  7. Career advancement training
  8. Wellness programs
  9. Progressive, people-centric culture
  10. Holiday & Paid Time Off

Company Description
North American Roofing Services, an employee owned company, is licensed to operate in all 50 states and has installed over a billion square feet of roofing on more than 20,000 facilities in our 35 year history. We know commercial roofing! Come work for the best and we partner with you to develop your career.

North American Roofing Services is a third generation national company built on a foundation of integrity, hard work and committed team members. We are the 3rd largest commercial/industrial roofing contractor in the U.S., holding the prestigious Firestone President's Club Master Contractor (only one of thirty in the country), Carlisle Centurion, GAF Master Select (top 1% of contractors nationwide) and Johns Manville Summit award status for volume and quality.

We continue the tradition of installing value-engineered roofing systems and servicing these systems in all 50 states across the country, growing our list of satisfied customers in various industries and maintaining a healthy, engaging, safe working environment for our team.
North American Roofing is an equal opportunity employer and promotes a drug-free workplace.

Visit us at

Tampa, FL


Tue, 4 Apr 2017 12:33:57 PDT