Coordinator for Residential Education

Boone, North Carolina
Apr 19, 2017
Administrative Jobs
Student Affairs, Residence Life
Institution Type
Four-Year Institution

Overview of the position located at Appalachian State University:

The Coordinator for Residential Education is a full-time campus student affairs professional who provides direction, development, and implementation of all Residential Learning Communities (RLCs), academic initiatives, and assessment activities in University Housing. The Coordinator creates programs and policies which will closely tie the residence halls to the academic mission of the university, including student success and higher retention and graduation rates of students. Other duties include: chairing and serving on committees and task forces, and serving as a member of the Residence Life leadership team. The Coordinator reports to the Assistant Director of University Housing for Residence Life and serves on a team of residence life professional staff including seven other Coordinators, two Assistant Directors, and the Senior Associate Director.

Required Qualifications

  • A master’s degree.
  • At least one to three years of full-time experience working within higher education. Two years of GA experience is equivalent to one year full-time.
  • Previous experience working with assessment, academic initiatives, residential curriculum, and/or learning communities.

Preferred Qualifications

  • Full-time experience working in a college housing setting.
  • Experience working with academic campus partners (faculty, academic administration, academic advisors, etc.).
  • Experience coordinating assessment activities including work with statistics software and generating assessment reports with both quantitative and qualitative data.
  • Experience working with a Residential Curriculum model.
  • Crisis management experience.
  • Supervision experience.


Student Success

  • Oversee the Application and Enrollment Process for RLCs.
  • Maintain and update RLC application and applicant database.
  • Assist RLC Leadership Teams in RLC applicant selection.
  • Assist RLC Leadership Teams in initial contact with admitted students.
  • Manage budget for academic enhancement endeavors.
  • Serve as the MAP Works Coordinator for University Housing (marketing plan, train staff, reports, present findings, assist staff with follow up as needed).
  • Maintain accurate RLC rosters, including contact information for all RLC students.
  • Maintain historical documentation of RLCs and academic initiatives.
  • Serve as a resource or referral for information concerning academic concerns and University life.
  • Develop, implement and assess a reward system for on-campus students and staff members who excel academically.
  • Develop awards for RLCs, academic initiatives in the residence halls, RLC students, and RLC Leadership Team members.
  • Market, coordinate and implement FIR recruitment process.
  • Present on RLCs and academic initiatives at conferences.
  • Write articles and/or updates on RLCs and academic initiatives for newsletters, magazines and journals.


  • Create yearly assessment plan for all areas of University Housing including student satisfaction, academic success, student conduct, Residential Curriculum, staff development, staff satisfaction and other priorities needing evidence based decisions.
  • Design assessment instruments and collect data, both quantitative and qualitative using University resources.
  • Present assessment findings and create reports as needed by the assessment plan and other departmental activities.
  • Complete reports for the University Housing leadership team (GPA, retention, end of semester report, etc.).
  • Consistently assess effectiveness of Residential Learning Communities and their Leadership Teams
  • Conduct  grade  checks  for all University Housing student employees (Resident Assistants, Night Assistants, and Desk Assistants) and RHA/NRHH executive boards.


  • Serve on departmental and division committees, task forces and selection committees as requested or approved by supervisor.
  • Along with the Residence Life staff team, develop and assist in achieving department goals.
  • Discuss, implement and evaluate policy-making decisions affecting residence life.
  • Attend and participate in staff training and professional development opportunities within University Housing and Student Development.
  • Attend and participate in weekly Residence Life full-time meetings and bi-monthly GA meetings.
  • Meet bi-weekly with the Assistant Director of Residence Life.
  • Develop and complete a professional development plan
  • Present/attend in-service programs and conferences.
  • Perform administrative tasks as delegated by the Assistant Director of Residence Life and maintain essential office records.

Campus Partnerships

  • Consult and work collaboratively with the Department of Institutional Research Assessment and Planning on assessment plans and reports.
  • Initiate and plan RLCs and academic initiatives with partnering departments (and revisit retention of existing partnerships).
  • Partner with First Year Seminar (FYS) to connect relevant FYS classes with RLCs and academic departments.
  • Assist in creating, implementing and assessing the expectations of RLC Leadership Teams.
  • Supervise the Faculty-In-Residence (FIR) program.
  • Serve on the University MAP Works Committee.
  • Serve as a member of the Student Achievement Team.
  • Work with the RLC Leadership Teams by assisting with goal creation, implementation of events, and assessment.
  • Attend spring semester RLC retreats.
  • Attend each RLC Leadership Team meeting once a semester.
  • Facilitate negotiation and signature of RLC Expectations.
  • Assist RLCs in planning move-in and activities/retreats.
  • Assist Leadership Teams in RLC RA hiring.
  • Serve as lead communicator to RLC Leadership Teams

Residential Curriculum

  • Serve on the Residential Curriculum Committee for Residence Life.
  • Assist in the logistics and implementation of the Residential Curriculum as needed.
  • Act as a resource to University Housing staff in the development and implementation of academically related curriculum.
  • Assist in the assessment of the Residential Curriculum.

Recruitment and Marketing

  • Oversee and initiate improvements to the RLC websites.
  • Market RLCs to prospective students at ASU Open Houses, summer orientation presentations, admissions’ fairs and through direct marketing techniques.
  • Promote University Housing efforts by posting semester and yearly reports for all constituents to see.

Social Justice

  • Challenge colleagues and supervisees to recognize their biases and grow in their understanding of themselves and their role in social justice advocacy.
  • Identify discriminatory policies and develop solutions through collaboration with campus partners.
  • Develop and utilize skills to work with diverse student populations.
  • Maintain sensitivity to different perspectives and identities.
  • Appropriately address all bias related comments and/or behaviors.
  • Learn inclusive ways to advocate for the needs of all students.
  • Facilitate the creation of a space that promotes education of students and colleagues around topics of social justice.
  • Actively engage in reflection of personal identity and how it influences work with students and colleagues, which includes professional development opportunities.
  • Hold self, students and staff members accountable to departmental expectations of creating an inclusive environment in the residence halls.


  • Supervise two Graduate Assistants for Residential Education.
  • Supervise 3-5 faculty members in the Faculty-in-Residence (FIR) program overseeing the recruitment, retention, and programming efforts related to these staff members.
  • Assist with the selection and training of Residence Life professionals and student staff members.

Crisis Management

  • Provide leadership to staff and students during crises in the residence hall and in the greater campus community
  • Participate in a rotating weekly on-call system providing emergency assistance to staff and residents
  • Provide duty coverage during one university break
  • Become familiar with and follow institutional and departmental guidelines regarding emergencies
  • Review all incident reports and documentations and refer appropriate incident reports to Student Conduct while on-call
  • Clearly communicate, interpret and enforce department and university policies to staff and students
  • Ensure staff members are appropriately confronting and documenting behavior issues and concerns
  • Serve as a resource or referral for information concerning University life

Teaching & Presentations

  • Coordinate presentations for fall and spring Graduate Assistant and Resident Assistant training, as well as on-going staff developments and in-services.
  • Facilitate periodic professional development sessions for the University Housing staff regarding academic information or assessment.

Compensation Package:

  • Minimum $33,000, salary commensurate with experience
  • The Coordinator is a live-on position, staff are provided with a two-bedroom, one bathroom furnished apartment at no charge. Cable, internet, utilities, and washer/dryer are also included.
  • Meal plan valued at $2070 for use during the academic year. The purpose of the meal plan is to assist in creating relationships with other staff, faculty and students.
  • Reserved parking space on-campus.  The Coordinator pays the basic parking rate; the extra cost for a reserved space is paid by the department. Any additional spaces are at the expense of the staff member.
  • When available and approved, the Coordinator receives departmental support for professional involvement and travel.
  • The Coordinator position is a full-time administrative EHRA position.
  • State   of North Carolina benefits apply, for more information visit the Human Resources website:

Review of applications will begin immediately continue until the position is filled. The anticipated starting date for the position is negotiable, but June 19, 2017 is preferred. A completed application must include a cover letter, resume, and three references including their name, address, email address, and telephone number. The position description and more details can be found in the position posting found at Candidates should apply and submit their materials electronically through the Human Resources website.

Appalachian is a member institution of the 17 campus University of North Carolina System and has an enrollment of over 17,000 students. ASU is located in the beautiful Blue Ridge Mountains in Boone, North Carolina. The housing system currently serves 5,800 students in twenty university residence halls. For more information on University Housing visit

Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation. Individuals with disabilities desiring accommodations in the application process should contact the Search Committee Chair, Jimmy Kramer at Proper documentation of identity and employability will be required before the hiring process can be finalized. Any offer of employment to a successful candidate will be conditioned upon the University’s receipt of a satisfactory criminal background report.