Counselor Assistant (Enrollment Services)

Contra Costa College
San Pablo, California
$3,573.00 per month (first step)
Apr 19, 2017
Institution Type
Community College

Contra Costa College


Counselor Assistant (Enrollment Services)

Job Number: 0000973

Salary: $3,573.00 per month (first step)

Deadline: 05/15/2017


Complete job description and application available online at:


Position Definition

To provide a wide range of technical and paraprofessional assistance to students, faculty and counselors in the delivery of counseling services to the community college student body.


Examples of Duties/Essential Functions

Duties may include, but are not limited to, the following: Identify, prepare, and distribute information relating to available community college procedures, alternatives, career planning programs, and academic problem solving services. Assist in providing supportive services by performing pre-counseling and follow-up activities relating to individual student cases and campus-wide programs and counseling activities. Prepare and deliver student orientation sessions, involving the oral and written distribution of pertinent information to new and transferring students. Coordinate schedules, plans, and activities for orientation sessions presented by counselors at community high schools. Maintain and update counseling records pertaining to students’ academic progress, course and major choices, career interests, and problem areas. Refer students to available and pertinent college or community programs or services as necessary. Maintain an up-to-date inventory on materials and supplies, and order equipment and facilities as needed. May answer incoming telephone calls and respond to inquiries of general information; refer callers to other resources or offices as appropriate. Participate in special activities, presentations, and workshops. Compose correspondence, compile statistics, and prepare reports as necessary. Assist in developing, administering, and monitoring the budget. Schedule and follow up on appointments arranged for students with counselors. Select, train, and supervise student assistants. Perform related duties as assigned.


Minimum Qualification-Education/Experience

Experience and Training: Any combination of experience and training that would likely provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: Experience: One year of experience in the general area of counseling or human service programs, preferably in a community college system. Training: Equivalent to completion of an Associate degree in human services, counseling, or a closely related field.


Minimum Qualification-Knowledge Of

General policies, procedures, and regulations pertaining to community college services and programs. Human relations and behavior. Resources and materials available within the college or community to assist students in pursuing academic or vocational interests. Philosophy and objectives of counseling programs. Modern office methods, procedures, and equipment. Communication skills, both oral and written; interviewing techniques. Methods, techniques and approaches relating to effective oral presentations.


Minimum Qualification-Skill To

Provide direct and support counseling services to students working with college counselors. Identify resources, services, and programs which can further assist students in vocational or academic pursuits. Assist in identifying student concerns and problems, and suggest available alternatives for problem resolution. Maintain and update student files and records. Explain college procedures and policies effectively to students. Understand and carry out both oral and written instructions in an independent manner. Communicate effectively and tactfully in both oral and written form. Train and supervise student assistants. Perform a variety of planning, scheduling, and filing duties relating to counseling support services. Establish and maintain effective work relationships with those contacted in the performance of required duties.


Desirable Qualifications

- Experience giving presentations to large groups of people.


-Demonstrated ability to assist people with limited computer skills in using a computer to fill out a college application or other complex computer process.


-Demonstrated sensitivity in working with students from a diverse background (e.g. students of color, student veterans, etc)



It is the District’s policy to ensure that all qualified applicants for employment and employees have full and equal access to employment opportunity, and are not subjected to discrimination in any program or activity of the District on the basis of ethnic group identity, race, color, ancestry, religion, marital status, sex, national origin, gender, gender identity, gender expression, age, sexual orientation, physical or mental disability, medical condition, genetic information, veteran status, parental status, citizenship or because an individual is perceived to have one or more of these characteristics or based on association with a person or group with one or more of these actual or perceived characteristics.

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