Eligibility Case Reviewer

eSense Incorporated
Indianapolis, IN
Apr 19, 2017
Jobs Outside Higher Education
Software & Technology
Institution Type
Outside Academe

Job Description

Start date: ASAP

Location: Indianapolis, IN

Position Description

Role: Eligibility Case Reviewer


The case reviewer is responsible for validating the accuracy of cases reviewed by applying program policies and State work instructions. A case reviewer must be able to determine the source of errors such as user error, written procedures, policy interpretation or possible system problem.


. Document the result of a case review by using established documentation guidelines and tracking systems.

. Identify issues and risks as well as proposed solutions to issues or risks raised associated with the project.

. Performs other duties as assigned.

Desired Knowledge, Skills and Abilities:

. Prior experience in ICES or similar eligibility system is required

. Background in Human Services (TANF, SNAP(Food Stamps), Medicaid and LTC) programs is required

. Evaluate information gathered and determine correct eligibility criteria based on best available information.

. Strong written and verbal skills required

. Proven ability to work as part of a team as well as independently

. Ability to multi-task and manage priorities effectively.

. Good personal computer and business solutions software skills (including Word, Excel, PowerPoint)

. Self-directed

Company Description
About eSense

eSense Incorporated is a consulting and service firm specializing in Information Technology and Business Process Reengineering. The foundation of our company is a sense of extraordinary commitment to adding value for our clients in everything we do. We call it eSense, and it is incorporated not only in the foundation of our company, but also in its name. We partner with our clients and enable them to achieve their business goals using technology. We enable our clients to envision and implement an optimal business model to achieve their objectives, improve organizational and operational performance. Our clients include many Fortune 500 companies as well as government agencies across the US. Joining eSense will provide you access to many opportunities that offer you challenging work, job satisfaction, and valuable career experience with some of the world's leading companies. Come, join eSense and be part of an exciting fast-growing firm where you will succeed and prosper doing what you love!

Indianapolis, IN


Tue, 18 Apr 2017 19:04:25 PDT