Field Technician

NPA Computers, Inc.
Holbrook, NY
Apr 19, 2017
Jobs Outside Higher Education
Software & Technology
Institution Type
Outside Academe

Job Description

We have been in business for over 35 years, providing Break/Fix Services and Managed Print Services for a wide array of customers nationwide. As we are growing, we have the opportunity to bring in a responsible, hard-working individual for a Field Technician position. This is a full-time, Monday through Friday, 8:30 A.M. -- 5:00 P.M. field position for the Long Island (Nassau County & Suffolk County) and the five boroughs territory.

Responsibilities include, but are not limited to:
Diagnosis, repair, and preventative maintenance of equipment (approx. 80% of the work is for printer hardware, the other 20% is hardware of computers, monitors, servers, tablets, notebooks, etc., as well as installations / relocations / removals of workstations). You will be provided with a work tablet in which to update service calls with real-time statuses and ETAs. Reliable transportation and timeliness is a MUST, as our company prides itself on our ability to provide excellent service to our customers while meeting our various contractual response times. This is a fast-paced environment where you will be expected to both work well with minimal supervision and as part of a team.

Minimum: High School diploma or equivalent
Preferred: Bachelor in Computer Science or similar
Basic reading, writing and math skills are a MUST
Ability to operate tablet technology
Certifications are preferred, but not required

• Minimum: MUST have working knowledge of hardware repair for printers and computers
• Preferred: Knowledge of hardware repair of servers
• Strong communication skills
• Professional and clean appearance
• Must possess a valid driver's license
• Must be authorized to work in the United States
• Must be able to pass a background check

Competitive pay, Health, Dental, Vision, AFLAC, 401K

Instructions to Apply:
To be considered for this position, you must email your cover letter, resume, any applicable certifications, and your salary requirements.

Company Description
NPA Computers, Inc. is a New York based small business dedicated to providing Break/Fix, Cloud, and Managed Print Services nationwide. Our aim is to reduce IT costs and enhance productivity and growth for our customers.

Our services extend to all types of computer equipment from printers and PCs to communications and mainframes, specializing in the maintenance of LANs and WANs. T&M, Help Desk, Depot Repair Services, Remote Backup & Data/Disaster Recovery, Microsoft 365, and Public & Private Hosting.

Holbrook, NY


Tue, 18 Apr 2017 07:35:11 PDT