HELP DESK ANALYST
Montgomery, AL - Client needs Help Desk Analyst! ! !
This position is responsible for providing support to company field technicians and customers via telephone, remote services solutions, and email. Support is provided for Digital Video Recorders (DVRs); IP and analog cameras; and, Business Intelligence Solutions.
•Must possess great communication skills, both verbally and written.
•Must have 3-5 years of PC troubleshooting experience, and can demonstrate these abilities.
•Must be able to troubleshoot the Windows OS (Windows XP, Windows 7, and Windows 8).
•Must be able to diagnose PC hardware related problems remotely, and have the ability to confer this information to employees and customers.
•Must have a basic knowledge of networking (i.e., program IP addresses, Subnet Masks, and Gateways).
•Prefer the ability to set up and program CCTV DVRs, HVRs, and NDVRs.
•Prefer the ability to set up and configure various types of analog and IP based cameras.
•Prefer the ability to troubleshoot connections issues, focusing, and lens configuration of analog and IP based cameras.
•Background in one or more of the following fields is a plus: video surveillance, networking, and computer repair.
This is fast paced job that requires attention to detail with minimal guidance, once training is complete. Great company, competitive salary, room for advancement and great benefits. Please apply today! ! !
Marcel McElroy's JOB CONNECTION LLC is an executive recruiting search firm who has clients throughout the southeast who are looking for top talent without the hassle of having too many inbound calls, emails or resumes to review.
We also work with professionals who are too busy to spend countless hours searching on their own, professionals who want to be represented, professionals with great work stability, candidates who fit your job descriptions, have great talent and skill set who want us to be their eyes and ears.
We want to hear from you if you are a professional looking for a new career or if you're a hiring manager or business owner looking for an easier way to build a winning team.
"Connecting the Right People with the Right Jobs!"
Marcel McElroy's Job Connection, LLC
Wed, 12 Apr 2017 16:20:42 PDT