IT Specialist

Matson Alarm
Fresno, CA
Apr 19, 2017
Jobs Outside Higher Education
Software & Technology
Institution Type
Outside Academe

Job Description

Matson Alarm is an SDM Top 50 Company, a Top 100 Systems Integrator, and a leader in the security industry for over 40 years; we seek a knowledgeable, motivated and enthusiastic IT Specialist to join our exceptional system design team.

IT Specialist Position Purpose: Serves company by assisting on in-house projects, completing customer systems or projects as scheduled, and finding new opportunities for the sale and installation of data and networking systems.

IT Specialist Position Duties:

1. Setting up in-house systems and networks.

2. Ensuring company servers are functioning properly at all times.

3. Assisting all company departments with general IT/Computer help - updating programs and helping with any additional needs.

4. Helping customers troubleshoot problems either on-site or over the phone.

5. Assisting field technicians with the set-up of customer data, networking, phone or CCTV systems.

6. Documenting actions by completing forms, reports, logs, and records either by paper or electronically.

7. Maintaining customer confidence by keeping all company information and policies confidential.

8. Maintaining company efficiency by following company procedures.

9. Accomplishing operations and organization mission by completing related results as needed.


• General IP and Port Forwarding knowledge

• CAT5-E/CAT6 wiring experience

• Microsoft Windows experience

• 24/7 On-Call availability for company and customer emergencies

• Associate's Degree

Matson Alarm offers outstanding benefits such as health, dental and vision insurance, 401K program with employer matching, paid vacation and more. Salary is commensurate with a number of factors including, but not limited to, work experience, applicable skills and educational background and will be discussed during the interview process.

Company Description
Matson Alarm is a family owned and operated full-service security company located in the heart of California's Central Valley. Brothers Larry and Mike Matson founded Matson Alarm in 1976 when they began to notice a lack of home security in their local community. From the beginning, Matson Alarm's goal was to provide the growing Fresno and surrounding Central Valley communities with excellent customer service and locally monitored security systems.

Matson Alarm's goals today are the same as they were back in 1976: to allow customers to protect their homes, families and businesses with the most up to date and user friendly security products while at the same time providing exceptional customer service.

Matson Alarm is looking for employees that are passionate about their hobbies, their communities and their careers; we strive to be a workplace where people can enjoy and excel in both their work and life. Matson Alarm is focused on offering the best systems and services to families and businesses in the communities we serve and we expect our employees to fully dedicate themselves to our company and mission, and positively represent Matson Alarm at all times.

Fresno, CA


Tue, 18 Apr 2017 13:11:04 PDT