Customer Service Representative

Digital Retirement Solutions, Inc.
Longmont, CO
Apr 18, 2017
Jobs Outside Higher Education
Businesses & Consultants
Institution Type
Outside Academe

Job Description

Immediate F/T positions available for a busy, growing employee benefits firm in Longmont.

  • Handle customer inquiries and complaints
  • Provide information about the products and services DRS offers
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Exceptional Attendance a must
  • This is an entry level position with room for advancement

Experience with Microsoft with Word and Excel a plus in all positions. Also, bi-lingual in Spanish a plus.

Company Description
DRS is a 50% employee owned company with opportunities to not only have a career, but to have ownership in the company. Motivated and ambitious candidates who want a career and are interested in the quality of life provided by living in the Longmont area of the front range are encouraged to apply. Our benefits include medical/dental/vision, 401(k) Retirement Plan, Employee Stock Ownership Plan, Health Saving (HSA) and Flexible Spending (FSA) Plans, and paid vacation.

Experience with Microsoft with Word and Excel a plus.

Longmont, CO


Mon, 17 Apr 2017 09:13:33 PDT