Counselor Assistant (Enrollment Services)
To provide a wide range of technical and paraprofessional assistance to students, faculty and counselors in the delivery of counseling services to the community college student body.
Counselor Assistant (Enrollment Services)
Contra Costa College
$3,573.00 per month (first step)
Examples of Duties/Essential Functions
Duties may include, but are not limited to, the following: Identify, prepare, and distribute information relating to available community college procedures, alternatives, career planning programs, and academic problem solving services. Assist in providing supportive services by performing pre-counseling and follow-up activities relating to individual student cases and campus-wide programs and counseling activities. Prepare and deliver student orientation sessions, involving the oral and written distribution of pertinent information to new and transferring students. Coordinate schedules, plans, and activities for orientation sessions presented by counselors at community high schools. Maintain and update counseling records pertaining to students' academic progress, course and major choices, career interests, and problem areas. Refer students to available and pertinent college or community programs or services as necessary. Maintain an up-to-date inventory on materials and supplies, and order equipment and facilities as needed. May answer incoming telephone calls and respond to inquiries of general information; refer callers to other resources or offices as appropriate. Participate in special activities, presentations, and workshops. Compose correspondence, compile statistics, and prepare reports as necessary. Assist in developing, administering, and monitoring the budget. Schedule and follow up on appointments arranged for students with counselors. Select, train, and supervise student assistants. Perform related duties as assigned.
Experience and Training: Any combination of experience and training that would likely provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: Experience: One year of experience in the general area of counseling or human service programs, preferably in a community college system. Training: Equivalent to completion of an Associate degree in human services, counseling, or a closely related field.
Minimum Qualification-Knowledge Of
General policies, procedures, and regulations pertaining to community college services and programs. Human relations and behavior. Resources and materials available within the college or community to assist students in pursuing academic or vocational interests. Philosophy and objectives of counseling programs. Modern office methods, procedures, and equipment. Communication skills, both oral and written; interviewing techniques. Methods, techniques and approaches relating to effective oral presentations.
Minimum Qualification-Skill To
Provide direct and support counseling services to students working with college counselors. Identify resources, services, and programs which can further assist students in vocational or academic pursuits. Assist in identifying student concerns and problems, and suggest available alternatives for problem resolution. Maintain and update student files and records. Explain college procedures and policies effectively to students. Understand and carry out both oral and written instructions in an independent manner. Communicate effectively and tactfully in both oral and written form. Train and supervise student assistants. Perform a variety of planning, scheduling, and filing duties relating to counseling support services. Establish and maintain effective work relationships with those contacted in the performance of required duties.
- Experience giving presentations to large groups of people.
-Demonstrated ability to assist people with limited computer skills in using a computer to fill out a college application or other complex computer process.
-Demonstrated sensitivity in working with students from a diverse background (e.g. students of color, student veterans, etc)
Special Instructions to Applicants
CONTRA COSTA COLLEGE
2600 MISSION BELL DR
SAN PABLO CA 94806
Note: New employees will be placed at the first step which is $3,573 per month. Based on current salary placement guidelines, all step increases for which an employee becomes eligible shall take place on July 1st of each fiscal year. These increases will occur, on an annual basis, until the maximum step of $4,351 per month is reached on the salary schedule.
Job Close Date:
Open Until Filled
The Contra Costa Community College District does not discriminate against any applicant for employment on the basis of race, religion, color, national origin, ancestry, physical or mental disability, medical condition, marital status, age, sex, or sexual orientation. This prohibition against unlawful discrimination extends to any person who is perceived to have any of the above characteristics or who is associated with someone who has, or who is perceived to have, any of those characteristics.