Billing / Accounts Receivable / Customer Service / Bookkeeping
Must be highly motivated with good management and organizational skills complemented with effective communication abilities to interface with both internal and outside people. This position must possess a high regard for confidentiality and also have effective written and verbal communication skills.
Job responsibilities include keeping an up-to-date billing system since inaccuracies result in collection errors. Keeping a check on monthly receivables activity while making sure that billing, collection, and reporting activities are carried out per specified dates. Looking into and researching customer account details, which include non-payments, delayed payments, and other irregularities. Creating an appropriate communication system that reminds the customer about payment without offending them.
- Maintain up-to-date billing system
- Follow up, collection and allocation of payments
- Carry out billing, collection and reporting activities according to specific deadlines
- Reconciliation of accounts
- Monitoring customer account details for non-payments, delayed payments and other irregularities
- Maintain accounts receivable customer files
- Follow established procedures for processing receipts, cash etc.
- Prepare bank deposits
- Investigate and resolve customer queries
- Process adjustments
- Organizing a recovery system and initiate collection efforts
- Communicating with customers via phone, email, mail or personally
- Knowledge of accounts receivable
- Knowledge of office administration and procedures
- Knowledge of general bookkeeping procedures
- Proficient in relevant computer applications
- 1-3 years accounts receivable and general accounting experience
- Attention to detail and accuracy
- Interpersonal skills
- Good communication skills
- Strong organizational skills
- Information management
- Problem-solving skills
- Decision-making skills
- Ability to prioritize and multitask
- Deadline and detail-oriented
Community oriented family run business for over 34 years. Focused on delivering exceptional service to all its customers every day. Great working environment.
Mon, 3 Apr 2017 16:13:44 PDT