Associate Director, Employer Relations - 501717

Richmond, USA, Virginia
Apr 17, 2017
Broadbean Poster
Faculty Jobs
Institution Type
Four-Year Institution

Associate Director, Employer Relations - 501717


As a senior member of the Employer Relations team, the Associate Director will provide leadership for the University of Richmond's employer recruitment program (on campus interviewing, information sessions, employer brand marketing, etc.), including evaluation, outcome measurement, and recruitment statistics and data; develop and steward relationships with employers to increase recruiting opportunities and outcomes for students; establish and maintain campus recruiting policies for students, employers, faculty and staff; and support the broader goals of the Office of Alumni & Career Services ("OACS").

Please attach a resume and a cover letter that briefly addresses the following questions:

  • How do you define a successful employer recruitment relationship?
  • Describe a time when you have created metrics and/or used metrics to make a decision or track success.
  • Give an example of when you managed in a multi-dimensional environment. How did you manage juggling various projects, responsibilities, and objectives-while achieving strong results?

***For best consideration candidates should apply by April 28, 2017


Employer Development and Relationship Management

  • Research market trends and gather employer feedback to develop an in-depth understanding of the opportunities available and typical recruiting practices employed within several industries; and utilize this information along with student interest data to identify potential new recruiting relationships and work to move them from targets to hiring partners.
  • Develop and maintain employer relationships (including alumni, parents, and recruiters) and work actively to promote on-campus and remote recruitment of our students by desirable employers.
  • Ensure acknowledgement of alumni and parents referrals and recruitment efforts are known, seek opportunities for further engagement, and work to build long term relationships.
  • Conduct virtual and in person outreach to prospective and existing employers to establish, maintain, and expand recruiting relationships.
  • Steward existing employers through recruitment lifecycle including in person, electronic, and phone communication in alignment with employer development account management model.
  • Work with employer to strengthen recruitment pipeline and identify additional recruitment opportunities within the same organization.
  • Communicate employer feedback about student readiness and industry recruiting trends to OACS team.
  • Collaborate with career advising team to design career education content and events to benefit students and alumni and secure organization representatives (including alumni, parents, and recruiters) to participate in career education events.
  • Participate in various local, state, regional and national organizations to increase internship and employment opportunities for students.

On Campus Recruitment Strategy

  • Plan, manage, implement and evaluate the recruitment programs necessary to expand internship and employment opportunities for students ensuring a mutually beneficial experience for students and employers.
  • Assist employers in building their brands on campus in collaboration with the Communication Manager; advise employers on marketing strategies and set expectations about number of student applicants per job and internship posting(s), event participation and student involvement; ensure adequate and creative marketing of employer postings and events.
  • Benchmark on-campus recruiting (OCR) best practices (including process, procedures, policies and metrics) against similar colleges/universities through on-site visits, phone calls, electronic communication, and conferences as necessary (every 2 years or as appropriate).
  • Conduct gap analysis of OCR based on benchmark data and create report that outlines strengths, weaknesses, opportunities, threats and improvement plans; implement initiatives to address any potential gaps.
  • Evaluate and edit employer and student recruiting policies (e.g., time minimums for offer expiration, students reneging offers, missed interviews, etc.) and student privacy policy in accordance with professional association standards (NACE) as necessary; communicate to students and employers as appropriate.
  • Ensure all university rules, policies, regulations, and internal customer service expectations are followed.
  • Supervise, train, and mentor the Employer Relations Coordinator.

Data Collection and Management

  • Collaborate with the Director of Employer Relations to develop and maintain a comprehensive measurement system designed to track the effectiveness and outcomes of OCR.
  • Create and implement tracking and reporting process with emphasis given to number of resumes, interviews, student attendance, offers and acceptances (both in aggregate form, as well as individual student and employer names).
  • Coordinate execution of surveys and assessments to employers and students on quality of recruiting services provided and analyze data to make improvements as needed.
  • Survey student perception of employers and provide outcomes and student feedback to employers.
  • Utilize customer relationship platforms (e.g., NACElink system, Raiser's Edge, etc.) to access and record student, alumni and employer data.
  • Coordinate data collection and management efforts in alignment with Office of Alumni and Career Services and other University data management efforts to ensure data integrity consistent with tracking efforts throughout OACS and campus.


  • Ability to establish excellent rapport among students, university departments, the general public, and employers..
  • Maintain the highest level of professionalism and exceptional customer service.
  • Assist with the representation of Richmond students locally, regionally, and nationally through participation in civic organizations and communities, as well as state and national organizations.
  • Ability to analyze and present data.
  • Exceptional verbal and written communication, presentation, innovation, and analytical skills.
  • Exhibit strong attention to detail and the ability to meet short and changing deadlines.
  • Excellent strategic planning, leadership and organizational skills with attention to detail and the ability to multitask.
  • Comprehensive knowledge of career services and current best practices including job market trends, employer relations and recruitment methodologies, relevant hiring and employment laws, and the application of technology in the delivery of services.
  • Strong recruitment, employer relations, and management skills.
  • Ability to work independently and as a part of team, exhibiting strategic thinking, sound judgment, initiative, and flexibility.
  • Experience with Internet-based career resources and career software (including NACELink/Symplicity, MS Word, Excel, PowerPoint)



  • Bachelor's degree from an accredited college or university is required.
  • Master's degree required with focus in business (MBA), human resources, career coaching, education or other relevant area. Combined experience/education will be considered as a possible substitute for minimum education.

Previous Work Experience

  • Three to five years of demonstrating progressive responsibility and leadership in a college/university career services, recruiting, or parallel setting, or a combination of education and experience.
  • Minimum of three years progressively responsible experience in the field of recruitment, human resources, higher education, career development, and/or program management, including administrative responsibility and staff supervision.


  • Full-time, exempt position
  • General hours are Monday - Friday; 8:30 a.m. - 5:00 p.m.; 7.75 hrs./day; 38.75 hrs./week
  • Flexibility needed to work evenings and weekends as needed; some travel

Pay Grade 7
To see more detailed salary information please review the University of Richmond's Compensation Structure.

Located minutes from downtown Richmond, Virginia, the University of Richmond ( blends the intimacy of a small college with exceptional academic, research, and cultural opportunities usually found only at large institutions. Richmond offers a unique combination of undergraduate and graduate programs. Our School of Arts & Sciences anchors Richmond as a nationally ranked liberal arts university. A ranked business school, the nation's first school of leadership studies, a highly respected law school, a nationally recognized international education program and the community-focused School of Professional and Continuing Studies build on that strong foundation and make this university something unique.

UR is committed to developing a diverse faculty, staff and student body, and to modeling an inclusive campus community which values the expression of differences in ways that promote excellence in teaching, learning, personal development and institutional success. In keeping with this commitment, our academic community welcomes candidates from diverse backgrounds and candidates who support diversity. EOE

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