Specialist, Financial Aid

Austin, TX
Apr 15, 2017
Institution Type
Community College

General Statement of Job

To provide complex financial aid services to students at the college and assist in providing technical support in the administration of financial aid programs.

Position Information
Location Highland Business Center Hours 40 hours/week as assigned; Generally M-F 8-5 with occasional weekends and evenings Salary Specialist 6/118 ($31,394.00 - $44,848.00) FLSA Status Non-Exempt Reports To Associate Director, Financial Aid Criminal Background Check Pre-employment criminal background checks are required for all Staff and Faculty positions. Pre-employment urinalyses drug screens are also required for all top candidates considered for positions in ACC's College Police department.

Description of Duties and Tasks

Essential duties and responsibilities include the following. Other duties may be assigned.

  • Reviews students' Free Application for Federal Student Aid (FAFSA).
  • Determines eligibility for federal and state grants and student loans.
  • Audits students FAFSA application when selected for verification process.
  • Uses databases (Ellucian Colleague, NSLDS, Fortis, FAA CPS Online, Selective Service, USCIS, etc.) to ensure applicants meet federal and state regulations before awarding financial aid.
  • Runs reports and submits updates.
  • Assists students in filling out their FAFSA application and advises students regarding financial aid programs.
  • Reviews enrollment to accurately award students in approved degree plan/educational appeals.
  • Answers student inquiries regarding financial aid processes, awards and disbursements.
  • Conducts financial aid outreach programs.
  • May assist with training new departmental employees.

  • Knowledge

    Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

    • Federal and state regulations pertaining to financial aid programs.
    • Student financial aid awarding processes and activities.
    • Financial aid outreach programs.
    • Work-study programs.
    • Tax laws applicable to financial aid.


    Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

    • Maintaining an established work schedule.
    • Effectively using interpersonal and communications skills including tact and diplomacy.
    • Effectively using organizational and planning skills with attention to detail and follow-through.
    • Maintaining confidentiality of work-related information and materials.
    • Advising students and parents regarding financial aid programs and processes.
    • Applying federal and state regulations to all aspects of financial aid programs.
    • Reviewing financial aid applications for eligibility.
    • Establishing and maintaining effective working relationships.
    • Determine individual benefit eligibility.

    Technology Skills

    • Use a variety of spreadsheet, word processing, database, and presentation software.
    • Use student information and database systems.

    Required Work Experience

    • Two years related work experience.

    Required Education

    • Bachelor's degree.

    Physical Requirements

    • Work is performed in a standard office or similar environment.
    • Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.
    • Occasional lifting of objects up to 10 pounds.


    • Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

    ACC Benefits Overview

    Full-time Faculty and Staffing Table employees who work in full-time and/or part-time positions at the College are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short and long term disability, retirement plans and AD&D.

    ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by Federal law.


    The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.

    Austin Community College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.


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