Report Writer

San Francisco
Apr 14, 2017
Institution Type
Four-Year Institution

Report Writer

University of San Francisco

Job Summary:

Under the supervision of the Associate Director, Development Services, the Report Writer creates reports and provides technical assistance to end users of Banner, Tableau, Web Focus, and SalesForce.

Job Responsibilities:

Under the supervision of the Associate Director, the Report Writer performs the following tasks:

• Support all users of the Banner and SalesForce databases
• Utilize software and hardware resources to produce reports for end-users
• Utilize Tableau, SQL, MS Access, SalesForce, Rapid Insight, Web FOCUS to produce reports, and lists in various formats, including Excel spreadsheets
• Maintain acceptable user turnaround time for data requests
• Maintain documentation on user requests
• Assist the Associate Director with data retrieval or structures which will improve user support
• Perform data analysis and predictive modeling of donor and alumni statistics
• Create reports using sophisticated 4th generation programming languages SQL and FOCUS
• Adhere to statistical policies so that alumni and donor attributes are defined and cohesive throughout the University
• Create, update, and manage Perfect Forms including training end users
• Create and manage the yearly statistics reports including year-end performance, VSE Survey, US News and World Report Survey
• Develop user facing dashboards and data reporting tools that improve user productivity
• Responsible for training end users on the use of new reports and reporting tools
• Other duties as assigned

Minimum Requirements:

• Bachelor’s degree
• Minimum of two years of experience and extensive knowledge in SQL programming language, including demonstrated application of higher level functions to specific business processes
• Minimum of two years of experience in maintaining databases, producing statistics, and technical support
• Ability to perform data analysis and predictive modeling of donor and alumni statistics
• Minimum of two years of experience with Banner database
• Ability to deal with highly confidential and sensitive material in a professional manner
• Ability to work both independently and in close conjunction with others
• Ability to effectively manage multiple tasks and meet deadlines with minimal input from superiors
• Ability to learn and apply SalesForce data structure and reporting tools
• Proven superior skills in customer service
• Ability to communicate clearly with University community on database reporting issues
• Capacity and willingness to learn quickly and independently

Additional Knowledge, Skills, and Abilities:

For information on how to apply, please visit the following link:

EEO Policy
The University of San Francisco is an equal opportunity institution of higher education. As a matter of policy, the University does not discriminate in employment, educational services and academic programs on the basis of an individual’s race, color, religion, religious creed, ancestry, national origin, age (except minors), sex, gender identity, sexual orientation, marital status, medical condition (cancer-related and genetic-related) and disability, and the other bases prohibited by law. The University reasonably accommodates qualified individuals with disabilities under the law.


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