IT Helpdesk Technician 2

Employer
radius180
Location
Cherry Hill, NJ
Posted
Apr 14, 2017
Jobs Outside Higher Education
Software & Technology
Institution Type
Outside Academe


Job Description

Help Desk Technician 2

radius180, LLC is an IT Managed Services provider in Cherry Hill, NJ providing customized IT
Solutions and Help Desk support to companies throughout South Jersey. Learn more about us at our
website, www.radius180.com

Essential Duties:
The Help Desk Technician 2 executes the implementation, maintenance and support of Microsoft
Windows desktop and server operating systems. This role also performs computer
networking tasks including the configuration and deployment of routers, wireless access points, and managed switches.

The successful candidate will take pride in a professional appearance and must exhibit a clear, friendly
phone manner. He or she must be able to communicate with clients, understanding their pain points and
translating them into solutions, or initiating conversations with Tech 3 staff to resolve issues
more complicated in scope.

The Tech 2 must be able to keep track of work performed, take good notes/keep good records and
accurately log time in the ticketing system (Autotask).

Bonus Skills:
• Experience with VMWare products and Hyper-V
• Experience with Mac OSX and Linux
• Experience with pfSense, SonicWall Routers and Cisco ASA devices
• MCSA or CCNA

3-years related work experience and an associate's degree in information systems or related field
preferred. Candidates with equivalent real-world experience and self-educated, passionate hobbyists
may be considered.

If you meet these requirements and would like to embark on a rewarding career, please send your
resume to careers@radius180.com. radius180 offers competitive compensation commensurate with
experience and benefits programs including medical, dental, and 401k.

Company Description
radius180 provides custom IT solutions for businesses in and around South Jersey. Learn more at www.radius180.com.

radius180 offers competitive compensation commensurate with experience and benefits programs including medical, dental and 401k.


Cherry Hill, NJ

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Tue, 4 Apr 2017 05:29:12 PDT

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