Graduate Program Coordinator

Location
Boulder, CO
Posted
Apr 14, 2017
Institution Type
Four-Year Institution



This position will be within the Masters of the Environment (MENV) professional degree program, which is administered by the Environmental Studies Program. The MENV program prepares students for a professional career in environment and sustainability by focusing on leadership, practice, and systems thinking. The brand new program enrolled its first class in fall 2016. The Graduate Program Coordinator (GPC) will provide program support and will be supervised by the Deputy Director for Programs (DDP). The GPC will assist in program coordination by providing administrative support to faculty in their teaching efforts and by designing and implementing program procedures that ensure that program goals are fulfilled and will continually interact with prospective MENV students, current MENV students, faculty, staff, and CU administrative offices. We seek a dynamic self-starter with academic program coordination experience at CU - Boulder and excellent interpersonal skills to help build and maintain these relationships.

This position will focus on the student experience and program operations. In addition, the GPC will coordinate MENV admissions and program administration and activities. The GPC will also work with the workshops/seminars coordinator on events with external partners for involvement in field trips, workshops, and other professional opportunities for MENV students. As the MENV program grows there will be opportunity to expand and promote the GPC position.



Who we are:

The Environmental Studies program at CU-Boulder is a hub for facilitating interdisciplinary collaboration in environment and sustainability. The program nurtures interdisciplinary academic training for undergraduate and graduate students, provides guidance for students with career aspirations in environment and sustainability venues, promotes diverse professional education experiences, fosters fundamental and applied research, forms meaningful connections with communities beyond the university, and integrates innovative, interdisciplinary programs unified by the themes of environment and sustainability.

What your key responsibilities will be:



Program Coordination and Administration

Program Operations:
  • Serves as the liaison between the MENV program and CU administrative offices including Information Technology Services (ITS), the relevant offices of the College of Arts & Sciences, Graduate Admissions, Graduate School, Human Resources, Parking and Transportation Services, Office of the Registrar, Financial Aid, and the Bursar's office, and others as necessary to support MENV operations and student support.
  • Faculty and instructor support: troubleshoot and solve problems including online course access, contracting, scheduling and payment; general support needed for faculty to meet student's needs and coordinate course or specialization activities including creating a listserv for each specialization for incoming cohorts.
  • Advise faculty about university rules, regulations and policies.
  • Purchase and manage supplies and equipment.
  • Create and manage record keeping systems including program files, supplies, and equipment.
  • Coordinate third party vendor agreements, work plans, work products with input from the DDP.
  • Create, track, and maintain course completion records of enrolled students.
  • Make recommendations to DDP for improvement of operations processes and procedures to improve efficiency, effectiveness, and accessibility of program information.
  • Support the development, evaluation, updating, and enforcement of program features such as policies and procedures, manuals, application processes, in-house communications and communications with prospective and current students, etc.
  • Compile, organize, analyze, and track program data and information as needed.
  • Coordinate student feedback process, forms and reporting metrics including collating student program evaluations and feedback for instructors and senior management for on-going program and instructor improvement.
  • Assist in planning program events including new student orientation, prospective student information sessions and open house, invited speakers, etc.
  • Support program monitoring and evaluation including data tracking.
  • Assist with the logistics of scoping and scheduling seminars and workshops with direction from the workshops coordinator.
  • Support the MENV leadership in program development, marketing, operations, implementation, and evaluation efforts as needed.


MENV Course Management:
  • Coordinate MENV course scheduling for each session/semester including classroom assignments and administrative processes with Academic Scheduling.
  • Maintain collection of syllabi for each MENV course, update before each semester.
  • Maintain information on possible electives for MENV students


Admissions
  • Together with the DDP, faculty and staff, coordinates the graduate student admissions process, aids in responding to applicant inquiries, and maintains tracking system to inform admissions committee.
  • Develops and implements processes to meet the needs of the MENV Program's admissions protocols including systems to help analyze and evaluate relevant data of applicant pool. Tasks include: downloading and organizing all applications, compiling, analyzing, and summarizing applicant information, preparing and sending applications packages to the review team, scheduling review meetings, and preparing and sending acceptance letters.


Recruitment
  • Supports the Deputy Director for External Relations (DDER) with recruitment activities by responding to inquiries, contacting prospective and incoming students, sending program information, assisting with the development of marketing materials, and helping plan onsite recruitment events for accepted students as needed.



Advising:
  • Advise existing students on program financing opportunities.
  • Advise existing and prospective students on program policies and rules, course content, and scheduling.
  • Troubleshoot and solve problems with existing students including online course access, enrollment processing, and payment.
  • Field student questions and resolve any administrative issues: financial aid, housing, records, billing, enrollment, incorrect or late grades, admissions/application, tuition and fees, graduate school policies, registering for classes, applying for graduation, etc.
  • Respond to email and phone inquiries from prospective, new, and existing students.
  • Work closely with the DDP to map out and make sure program advising information and process is up to date.



What you should know:
  • This is a Classified position which requires candidates to be a resident of Colorado.



What we can offer:

The salary range for this position is $45,264.00-$50,000.00, commensurate with experience. The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.


Be ambitious. Be balanced. Be supportive. Be Boulder.

This position will be within the Masters of the Environment (MENV) professional degree program, which is administered by the Environmental Studies Program. The MENV program prepares students for a professional career in environment and sustainability by focusing on leadership, practice, and systems thinking. The brand new program enrolled its first class in fall 2016. The Graduate Program Coordinator (GPC) will provide program support and will be supervised by the Deputy Director for Programs (DDP). The GPC will assist in program coordination by providing administrative support to faculty in their teaching efforts and by designing and implementing program procedures that ensure that program goals are fulfilled and will continually interact with prospective MENV students, current MENV students, faculty, staff, and CU administrative offices. We seek a dynamic self-starter with academic program coordination experience at CU - Boulder and excellent interpersonal skills to help build and maintain these relationships.

This position will focus on the student experience and program operations. In addition, the GPC will coordinate MENV admissions and program administration and activities. The GPC will also work with the workshops/seminars coordinator on events with external partners for involvement in field trips, workshops, and other professional opportunities for MENV students. As the MENV program grows there will be opportunity to expand and promote the GPC position.



Who we are:

The Environmental Studies program at CU-Boulder is a hub for facilitating interdisciplinary collaboration in environment and sustainability. The program nurtures interdisciplinary academic training for undergraduate and graduate students, provides guidance for students with career aspirations in environment and sustainability venues, promotes diverse professional education experiences, fosters fundamental and applied research, forms meaningful connections with communities beyond the university, and integrates innovative, interdisciplinary programs unified by the themes of environment and sustainability.

What your key responsibilities will be:

Program Coordination and Administration

Program Operations:
  • Serves as the liaison between the MENV program and CU administrative offices including Information Technology Services (ITS), the relevant offices of the College of Arts & Sciences, Graduate Admissions, Graduate School, Human Resources, Parking and Transportation Services, Office of the Registrar, Financial Aid, and the Bursar's office, and others as necessary to support MENV operations and student support.
  • Faculty and instructor support: troubleshoot and solve problems including online course access, contracting, scheduling and payment; general support needed for faculty to meet student's needs and coordinate course or specialization activities including creating a listserv for each specialization for incoming cohorts.
  • Advise faculty about university rules, regulations and policies.
  • Purchase and manage supplies and equipment.
  • Create and manage record keeping systems including program files, supplies, and equipment.
  • Coordinate third party vendor agreements, work plans, work products with input from the DDP.
  • Create, track, and maintain course completion records of enrolled students.
  • Make recommendations to DDP for improvement of operations processes and procedures to improve efficiency, effectiveness, and accessibility of program information.
  • Support the development, evaluation, updating, and enforcement of program features such as policies and procedures, manuals, application processes, in-house communications and communications with prospective and current students, etc.
  • Compile, organize, analyze, and track program data and information as needed.
  • Coordinate student feedback process, forms and reporting metrics including collating student program evaluations and feedback for instructors and senior management for on-going program and instructor improvement.
  • Assist in planning program events including new student orientation, prospective student information sessions and open house, invited speakers, etc.
  • Support program monitoring and evaluation including data tracking.
  • Assist with the logistics of scoping and scheduling seminars and workshops with direction from the workshops coordinator.
  • Support the MENV leadership in program development, marketing, operations, implementation, and evaluation efforts as needed.

MENV Course Management:
  • Coordinate MENV course scheduling for each session/semester including classroom assignments and administrative processes with Academic Scheduling.
  • Maintain collection of syllabi for each MENV course, update before each semester.
  • Maintain information on possible electives for MENV student.Admissions: Together with the DDP, faculty and staff, coordinates the graduate student admissions process, aids in responding to applicant inquiries, and maintains tracking system to inform admissions committee.
    • Develops and implements processes to meet the needs of the MENV Program's admissions protocols including systems to help analyze and evaluate relevant data of applicant pool. Tasks include: downloading and organizing all applications, compiling, analyzing, and summarizing applicant information, preparing and sending applications packages to the review team, scheduling review meetings, and preparing and sending acceptance letters.
    • Recruitment: Supports the Deputy Director for External Relations (DDER) with recruitment activities by responding to inquiries, contacting prospective and incoming students, sending program information, assisting with the development of marketing materials, and helping plan onsite recruitment events for accepted students as needed.

Advising:
  • Advise existing students on program financing opportunities.
  • Advise existing and prospective students on program policies and rules, course content, and scheduling.
  • Troubleshoot and solve problems with existing students including online course access, enrollment processing, and payment.
  • Field student questions and resolve any administrative issues: financial aid, housing, records, billing, enrollment, incorrect or late grades, admissions/application, tuition and fees, graduate school policies, registering for classes, applying for graduation, etc.
  • Respond to email and phone inquiries from prospective, new, and existing students.
  • Work closely with the DDP to map out and make sure program advising information and process is up to date.

What you should know:
  • This is a Classified position which requires candidates to be a resident of Colorado.

What we can offer:

The salary range for this position is $45,264.00-$50,000.00, commensurate with experience. The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.





Be ambitious. Be balanced. Be supportive. Be Boulder.


Qualifications

What we require:
  • Four years of general clerical or administrative service experience, which included one year of experience appropriate to the assignment.
  • Resident of Colorado.

What you will need:
  • Proficiency in MS Office Suite
  • Experience navigating and reporting sensitive issues or information with good judgement and diplomacy.
  • Comfortable with enforcing policies and procedures.
  • Excellent interpersonal and communication skills.
  • Outstanding organizational skills.
  • Ability to work independently and on a team.

What we'd like you to have:
  • Bachelors or Master's degree in relevant subject area.
  • Three years professional experience.

Preferred qualifications may be used to further reduce the pool of applicants to those who are most highly qualified.

Special Instructions to Applicants:Please apply by April 27, 2017.

If you have technical difficulties submitting application information, please contact the CU Careers help desk at cucareershelp@cu.edu. All other job related inquiries should be directed to the posting contact for this posting.

Click here to view Special Instructions and General Information for Veterans and Classified Staff positions.



Application Materials Required:Cover Letter, Resume/CV

Application Materials Instructions:To apply, please submit the following materials to this posting at www.cu.edu/cu-careers:

1. A current resume.
2. A cover letter that specifically addresses the job requirements and outlines qualifications
3. DD-214 for veteran applicants.

(For classified postings only).

Please combine materials into one document and upload as titled: Last-First-08957.
Please do not upload references at this time. Special instructions and information for Classified Staff positions: www.cu.edu/cu-careers:





Job Category: Professional Support Services

Primary Location: Boulder

Department: B0001 -- Boulder Campus - 10169 - Environmental Studies

Schedule: Full-time

Posting Date: Apr 13, 2017

Closing Date: Apr 27, 2017

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email: HRESmail@colorado.edu

Position Number: 00732320

PI97518374