SENIOR DIRECTOR, UNIVERSITY CAMPAIGN OPERATIONS
Duties: Reporting to the Associate Vice President for Campaign and DAR Services, provide support to all aspects of Penn's comprehensive campaign, with specific focus on the critical aspects of campaign volunteer management, communications, central priorities and goals, and campaign management. Serve as a central resource and as a connector to the many areas, units and staff involved in campaign planning and execution and provide leadership and support through this ongoing and dynamic process. Provide regular reports and briefing materials, campaign documents, memos/correspondence, and metrics reports to senior leadership, advancement colleagues, volunteers and others. Work in partnership with AVP Campaign and AVP School and Center and members of the School and Center program to support the exchange of information between the campaign office and the School and Center program. Oversee the management of the campaign communication external support to schools, centers and central units. Supervise the Director of Campaign Volunteers and as a team, develop and execute all aspects of an overall plan for volunteer involvement for the university. Under the direction of the AVP Campaign, AVP Principal Gifts and VP, support the Campaign Development Committee of the Trustees including meetings, communication and annual engagement plans. Manage the Campaign Steering Committee meeting(s). Work collaboratively with units (schools, centers, central areas) to support engagement and ambassadorship role of the Steering Committee members Lead the development of a Campaign volunteer stewardship plan, recognition and communication plan and work collaboratively with the Director of Volunteers and the Central Alumni Relations team and Directors of Development and their teams in units across the university. Build on the successful existing model of campaign volunteer engagement, support overall Volunteer Campaign Communication strategy. In conjunction w/AVP and DAR communication staff, create and support highest level campaign messaging supporting staff and volunteer spokespersons. Supervise a (new) project coordinator position that manages the external/vendor relationship for campaign communications. Develop and support internal campaign communications strategy. Work with central areas, in particular the AVP for Individual Gifts to support strategies for reporting and communicating goals, progress and articulating impact for central areas including Undergraduate Financial Aid, Annual Giving, and other centrally driven and supported campaign priorities. Work with the AVP for Alumni Relations, and other Program area directors, develop an integrated communication and messaging plan for Engagement Goals and activity into the overall campaign communication. Communicate key performance indicators and results to direct reports. Establish priorities and goals, manage staffing needs and identifying areas for organizational development updates or changes. Set clear performance expectations and hold staff accountability for outcomes. This position may be called on to represent the AVP, Campaign internally or externally as needed.
Qualifications: Bachelor's Degree required and Master's Degree preferred; 7-10 years of progressively responsible experience in Development preferably with a portion of that experience in a complex higher education environment. Experience should include frontline major gifts work, staff and volunteer management, direct support to highest levels (governance) of volunteer boards and committees. Strong communications skills, both oral and written. Demonstrated ability working collaboratively across departments, units or areas within an organization. Ability and demonstrated success in establishing objectives, setting performance standards, and inspiring and motivating staff to achieve optimum results. Ability to lift up to 25 pounds. Some travel and valid driver's license required.
Reference Number: 90-25562
Salary Grade: 029
Employment Type: Exempt
Org: AVP Development Services and Campaign Initiatives
Special Requirements: Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
Job Family: B-Executive/Managerial Administration