Patient Services Coordinator/UKHC

Location
Lexington, KY
Posted
Apr 14, 2017
Institution Type
Four-Year Institution


This position is vital to the support of the case management office functions and CMS compliance regulations. The individual will be required to change pace of workflow as needed; provide analytical thinking processes; learn new activities and skills; and support those in leadership positions with utmost accuracy and timeliness.




Job Title
Patient Services Coordinator/UKHC

Requisition Number
RE10222

Working Title
Case Management Staff Support

Department Name
H4019: Continuum of Care

Work Location
Lexington, KY

Grade Level
07

Salary Range
$15.11-22.74/hour

Type of Position
Staff

Position Time Status
Full-Time

Required Education

HS



Click here for more information about equivalencies:
http://www.uky.edu/hr/employment/working-uk/equivalencies

Required Related Experience

5



Required License/ Registration/Certification

None



Physical Requirements

This position may require sitting, standing, and/or walking for an extended period.



Shift

Primarily Monday-Friday 7AM - 3:30PM with occasional evenings and weekends per departmental needs.



Skills/Knowledge/Abilities

The ideal candidate for this position will possess strong attention to detail, be computer savvy and communication/organizational skills.



Does this position have supervisory responsibilities?
No

Preferred Education/Experience

High School Diploma and 5 years of customer service and office clerical support within a healthcare setting.



Deadline to Apply
04/20/2017

University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.



Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * How many years of experience do you have using Microsoft Office?
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 2 years
    • More than 2 years, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years, up through 6 years
    • More than 6 years, up through 9 years
    • More than 9 years, up through 10 years
    • More than 10 years
  2. * How many years of paid, full-time work experience do you have in which you were directly responsible for managing multiple individuals' Microsoft Outlook calendars, including scheduling appointments and meetings?
    • None
    • More than 0 years, up through 2 years
    • More than 2 year, up through 4 years
    • More than 4 years, up through 5 years
    • More than 5 years
  3. * How many years of customer service experience do you have?
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years
  4. * Describe your previous experience working in a Healthcare setting.

    (Open Ended Question)

  5. * UK HealthCare recognizes the patient as our premier customer and promises to provide excellent customer services to patients, colleagues, co-workers and all others who seek our services. By applying for a position with UK HealthCare, I am indicating my commitment to service excellence and expressing my agreement to consistently recognize that: - Our customer is every person we come into contact with during our workday. - Service is being flexible, courteous and respectful while anticipating and fulfilling the needs of our customers. - Quality is the foundation of everything we do. It is our desire to provide exceptional service to every patient and customer we serve. - Careful, efficient and responsible management of our resources is vital to our success. - We want to attract, develop and retain highly skilled and competent co-workers, which will in turn achieve customer loyalty and promote the growth of UK HealthCare. By submitting my application for employment with UK HealthCare, I acknowledge that I will be held accountable to follow the UK HealthCare Behavioral Expectations if selected for a position with UK HealthCare. Do you agree to abide by the UK HealthCare Standards?
    • Yes
    • No
  6. * Where did you first see this position advertised other than on UK's online employment system?
    • InsideHigherEd.com
    • HigherEdJobs.com
    • Diverseeducation.com (Diverse Issues in Higher Education)
    • Latinosinhighered.com
    • Indeed.com
    • A Colleague, Friend and/or Family Member
    • None of the Above


Applicant Documents

Required Documents
  1. Resume
Optional Documents
  1. Cover Letter

PI97514497