Network Technician 1, UCP 3 (2 positions)

Storrs, CT
Apr 13, 2017
Institution Type
Four-Year Institution
Job Title: Network Technician 1, UCP 3 (2 positions)
Job ID: 2017507
Location: Storrs Campus
Full/Part Time:
Regular/Temporary: Regular

Job Posting

The University of Connecticut, University Information Technology Services, is seeking two energetic, proactive, self-motivated technicians to fill the entry-level positions of Network Technician 1 (UCP 3). These positions are intended for individuals with limited experience, but who show a high level of technical potential.

Under the general supervision of the technical lead, the successful candidates will assist with primary diagnostics and testing, documentation, and maintaining the University's network services and operations to academic, administrative and student users. These positions generally maintain Open Systems Interconnect Standard (OSI) Physical and Link Layer networking for either voice, video, broadcast, or data networks.

The University of Connecticut has been named the top public university in New England for over a decade and is ranked among the top public universities in the nation. The University of Connecticut is also a Carnegie Foundation Research University, a prestigious honor shared by only the nation's top higher education institutions.

Duties and Responsibilities
  • Monitors network switches and wireless access points and performs minor repair and replacement of equipment.
  • Assists with primary diagnostics and testing; analyzes and diagnoses network problems for a variety of users, recommends corrective solutions to be applied to network hardware or software. May research technology and equipment and make recommendations.
  • Maintains system documentation and drawings of campus network infrastructure, and prepares as-built documentation of implemented network facilities including voice, video and data network systems.
  • Provides assistance and effective support of end users and vendor personnel to repair network systems and infrastructure.
  • Assists with ensuring the continuous, uninterrupted availability and functionality of the University's network systems and responds to emergency network outages, upgrades and repair requests and/or off-peak network implementations as required for maintaining optimum service levels with minimal interruptions to users and network downtime.
  • Assists in integrating and implementing network systems including physical network placement, topology design, telecommunications pathways, spaces and interconnection design and implementation.
  • Stays current with new technologies in order to install, maintain and troubleshoot new technologies adopted by the University.

Minimum Qualifications
  1. Associates degree or certificate in a related field or equivalent training and experience in telecommunications and/or networking.
  2. One to two years' network experience which includes working directly with network or computer systems.
  3. Knowledge of network and hardware and software.
  4. Thorough understanding of computer equipment and standard operating software.
  5. Good verbal and written communication skills.
  6. The ability to work independently as well as in a team environment, follow directions and to work well under stress.
  7. Experience with office productivity and documentation software (MS Office, databases and spreadsheets and MS Visio).
  8. Experience with the tools, equipment, environments, methods and procedures common to telecommunication cabling and system installation and/or general construction.
  9. Ability to differentiate colors accurately, climb ladders and lift 30-50 pounds overhead.
  10. Ability to read blueprints, network diagrams, schemata and technical manuals.
  11. Experience troubleshooting network cabling utilizing hand tools, Testers etc.
  12. The ability and transportation to travel to all University locations.
  13. The willingness and ability to work occasional weekends and evenings.

Preferred Qualifications
  1. Bachelor's degree in a related field or equivalent training and experience in telecommunications and/or networking.
  3. Demonstrated experience with fiber optic test equipment. Installation, testing and maintenance of installed fiber optic circuits.

Appointment Terms

This is a full-time, permanent position. The University offers a competitive salary, outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment. Salary will be commensurate with the successful candidate's background and experience.

For additional information regarding benefits visit: For additional information about the University visit: and for detailed position information and the job description visit:

To Apply

Please apply online at, Staff Positions. Interested candidates should submit a letter of application and resume that demonstrate how you meet the minimum qualifications and any preferred qualifications you may have for this position, and a list of contact information, including phone numbers for three professional references. Reference search # 2017507. Screening will begin immediately.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check. (Search # 2017507)

This job posting is scheduled to be removed at April 26, 2017.

All employees are subject to adherence to the State Code of Ethics which may be found at

The University of Connecticut is committed to building and supporting a multicultural and diverse community of students, faculty and staff. The diversity of students, faculty and staff continues to increase, as does the number of honors students, valedictorians and salutatorians who consistently make UConn their top choice. More than 100 research centers and institutes serve the University's teaching, research, diversity, and outreach missions, leading to UConn's ranking as one of the nation's top research universities. UConn's faculty and staff are the critical link to fostering and expanding our vibrant, multicultural and diverse University community. As an Affirmative Action/Equal Employment Opportunity employer, UConn encourages applications from women, veterans, people with disabilities and members of traditionally underrepresented populations.


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