~~Under the direct supervision of the Billing and Dispatch Supervisor, this position will be responsible for the distribution of purchase orders, and the accurate costing and billing of service work for up to 15 service technicians in a specific geographic area.
Serve as a back-up for dispatching service calls.
Bill all service calls daily.
Process service calls and small project invoicing to ensure accurate costing, proper markups and scope of work and adherence to contractual requirements.
Purchase order distribution: field technicians will call in from the field to purchase materials for a job. Billing Coordinator will verify job number and vendor information, enter costs onto job and follow up with vendor if necessary.
Billing: All jobs must be reviewed for completeness, including description of material used, accurate costs and sell prices, equipment serviced and work performed. Full and accurate descriptions of work performed must be entered for each order prior to invoicing. Grammar and spelling must be verified and accurate. Billing batches are reviewed by management prior to being posted and sent to the customer.
Interface with Service sales personnel to be sure billing is processed accurately and timely.
Monitoring of outstanding work orders: Using the provided reports, orders that can be billed need to be identified. Track old service orders to ensure timely billings upon completion of work.
Credits and rebills: Credits and rebills may need to be processed for various reasons including previous billing errors, scopes of work covered under warranty or another contract, etc.
Maintain customer information including purchase orders.
On-line and email billings invoices.
Close maintenances, scan documents, run Report Manager for Service Coordinators and maintenances.
Update and maintain database master files.
Any other duties and responsibilities as assigned by the Service Operations Manager.
Job Requirements :
Ability to handle multiple phone lines in a hectic, fast paced environment.
1-2 years of computerized billing and data entry with systems such as Great Plains or similar electronic invoicing system.
Comfortable with Microsoft Windows environment including Excel and Word.
Excellent writing and verbal communication skills.
A driven self-starter with a strong work ethic that can take the lead on initiatives and follow-through on commitments.
Very organized with demonstrated ability to multitask.
Additional Skills/Abilities Preferred, but Not Required:
Construction industry experience is highly desirable.
Knowledge and familiarity of the WennSoft database program is a plus.
Competencies Needed (Examples - Adaptability/Flexibility, Customer Service, Work Management, Effective Communication, Technical Knowledge, Business Acumen....):
This individual must be a responsible person and regular attendance is required. This is a non-exempt position Monday through Friday beginning between 7:00 am and 8:00 am and ending between 4:00 pm and 5:00 pm, with one hour for lunch. Eight hours per day is required and other occasional overtime may be necessary.
Salary is commensurate with experience.If taken direct the company offers a competitive benefit package that includes Health, Vision, Dental, Life and Disability insurance, FSA, 401k, profit sharing, education, paid vacation and holidays.
The salary range is between and 40-50k on a temp to hire basis The hourly salary range would be $ 21.63 and $ 24.04
PrideStaff is a national staffing organization, delivering innovative solutions to the challenges employers face every day. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance!
Our Mission: Consistently provide client experiences focused on what they value most.
San Jose, CA
Tue, 11 Apr 2017 13:23:23 PDT