Mortgage Servicing Manager

Alterra Group, LLC.
Las Vegas, NV
Apr 12, 2017
Jobs Outside Higher Education
Businesses & Consultants
Institution Type
Outside Academe

Job Description


This position is responsible for performing interim servicing and subservicing oversight related to residential mortgage loans. Manage and oversee third party subservicing relationship. Duties will include the following:

Essential Duties and Responsibilities

• Review and implement all procedures for new loan set-up and ongoing monitoring and control of subservicer's loan administration activities

• Perform spot audits on a reasonable percentage of loans delivered monthly for subservicing. Verify date of set-up and accuracy of loan information boarded on Subservicers system
Review Subservicer's standard monthly portfolio management reports and provide summary to management

• Confirm directly with investor timely delivery and accuracy of all investor reports, reconciliations and cash remittances

• Review delinquent loans to confirm that adequate efforts have been made to contact borrowers at different times of the day, evenings and weekends

• Review copies of all investor audit reports which include Lender's loans

• Oversee the Servicing Specialist positions and related interim servicing job duties

• Supervise the interim servicing team and the day to day functions

• Understand and resolve any tax, insurance, and escrow issues

• Ensure disbursement, analysis, document collection and document management processes is sound

• Monitor senior lien foreclosure sale activity; provide related data analysis and strategy recommendations

Disclaimer: Job description is not a complete list of duties. The Mortgage Servicing Manager may and/or will be required to perform other functions as asked by management. The Mortgage Servicing Manager must be self-sufficient and show the initiative to self educate industry product and program guidelines.

Supervisory Responsibilities

This position supervises the interim servicing team and the day to day functions


• 3-6 years working in a management capacity in residential mortgage loan servicing. Specifically experience in working with Ginnie Mae, Fannie Mae, and Freddie Mac

• At least three years experience in mortgage loan servicing or consumer-direct collections; prior experience with portfolio management

• Experience with MSP servicing system

• Previous tax, insurance and escrow experience

• Investor accounting experience

• Strong working knowledge of the Microsoft Office suite of products, specifically Excel, Word and database experience

Required Education and Experience

• High School Diploma or Equivalent

• The knowledge of the principles and theories

Language Skills

• Ability to speak, read and write in the English language

• Fluency in other languages preferred

• Articulate speaker with good interpersonal skills

Company Description
Alterra is one of the fastest growing 100% Hispanic owned companies in the Nation. The infusion of passion and culture that we instill in our mortgage leaders has been and continues to be the key to our success. At Alterra you will not only enjoy the support of a team in a class of its own, but also access to technologies and resources that make your job more rewarding and more profitable. We want like-minded individuals to join our family today so that together we can continue to do what we set out to do almost a decade ago "Build Wealth Through Homeownership".

Las Vegas, NV


Tue, 11 Apr 2017 17:28:24 PDT