Professional Temporary (Academic Support Specialist)

Colorado Springs, CO
Apr 12, 2017
Institution Type
Four-Year Institution

This is a 6-month professional temporary position.

The College of Education at the University of Colorado Colorado Springs invites applications for a Professional Temporary position, Academic Support Specialist. This is a part-time position and is temporary in nature. The Academic Support Specialist will be an integral part of each student's relationship with the College of Education from initial inquiry to alumni. This position is responsible for assisting with general academic advising, all aspects of admissions to our academic programs, maintaining student records and providing support to and between our students, faculty and staff. To learn more, visit the College of Education.

UCCS is a vibrant and growing military-friendly campus named by U.S. News and World Report as a top Western public university and recognized by the American Association of State Colleges and Universities as a leader in community engagement efforts. Further information about the Colorado Springs has a low per capita tax rate and a moderate cost of living. U.S. News & World Report ranked the city fifth in the 2016 best places to live in the United States. It boasts over 300 days of sunshine each year and the front range of the Rocky Mountains provides many opportunities for an active lifestyle.

Job Duties:
  • Provide general administrative support for the Student Resource Office
  • Analyze all aspects of domestic and international admissions application requirements for the College of Education and the university to check for accuracy and identify deficiencies Responsible for ensuring all admission records and supporting documents are in compliance with university and college requirements; including but not limited to, transcripts, resume, GMAT/GRE, letters of recommendation, and all additional application requirements until admissions is approved or denied
  • Work closely with students to ensure they have met all application requirements in order to determine approval, denial or provisional acceptance of application
  • Assist with academic advising for College of Education students
  • Assist with coordinating and collaborating with the College of Education departments and campus offices (the Graduate School, Office of International Affairs, Admission & Records) on admissions, registration and monitoring of prospective and enrolling students: 1) to ensure the academic pursuits of prospective students, applicants, and matriculated students are progressing 2) to make recommendations for exceptions to written policy 3) to stay informed of current and changing policies and procedures 4) and to address and resolve admissions and enrollment issues
  • Assist with creating training materials and training faculty with regard to College and campus academic advising, admissions processes, graduate school policies as well as other functions
  • Assist with creating and implementing training for the SRO staff and Graduate Assistants
  • Assist with a variety of projects such as creating group interview processes, reviewing application criteria, and cross-examining the college website and printed materials for consistency. On occasion, there may be special projects assigned by the Dean's Office for accreditation or assessment initiatives
  • Assist with recommending strategies, and provide professional support to the Director of Field Experience, the senior Academic Specialist and College faculty.
  • Provides IT an on-going assessment of the COE data management program, Cherwell, to suggest improvements to better meet the needs and functions of the College
  • Provide general information to students, faculty and staff about the campus, college, program requirements and application process
  • Clarify admissions, grading, scheduling and graduation policies for students and respond to relevant questions
  • Maintain student records and databases related to students (e.g. finger printing records, background checks, field-work placements, etc.)
  • Maintain and update student files in Cherwell data tracking system according to SRO policies and procedures
  • Maintain, interpret, and implement university, state and federal guidelines and policies regarding student records
  • Explain policies and procedures related to course registration, adding and dropping courses and program withdrawal. Schedule faculty advising meetings and formal interviews for prospective and current students
  • Update forms and manuals on a quarterly basis and/or as needed.
  • Attend events to publicize COE programs and facilitate the process of hosting such events
  • Manage the SRO Graduate Student and Staff Work Schedule
  • Create and implement training for the SRO Graduate Assistants and other staff
  • Other duties as assigned

Job Competencies:
  • Knowledge of Higher Education processes
  • Understanding of college student development, higher education administration and/or career development
  • Knowledge of standard counseling and advising practices
  • Experience, training and knowledge of issues related to diversity and multicultural affairs in education
  • Knowledge of and experience with FERPA protected information
  • Demonstrated leadership experience
  • Intermediate to advanced computer skills. Familiarity with, and proficiency in all MSOffice applications (Advanced skills with Excel)
  • Experience that demonstrates strong interpersonal skills and the ability to establish rapport with persons of diverse backgrounds, which includes faculty, staff and students
  • Excellent organizational skills with the ability to prioritize and multitask
  • Exceptional customer service skills
  • Ability to take direction and use independent judgment to meet multiple deadlines
  • Strong verbal and written communication skills with an ability to provide information clearly and concisely
  • Professional image and demeanor
  • Strong planning and organizational skills, accompanied by strong attention to detail
  • Ability to work through processes quickly and prioritize responsibilities
  • Self-motivated, shows initiative and is a fast learner
  • Flexible and amiable, with the ability to function well as a member of a team
For the purposes of FLSA, this position has been determined to be non-exempt from (eligible for) overtime under FLSA.

Hourly Rate: $21

The University of Colorado, Colorado Springs offers a full benefits package. Information on University benefits programs, including eligibility, is located at

The University of Colorado is committed to providing a safe and productive learning, living and working community. To assist in achieving this goal, we conduct background investigations for all prospective applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial and/or motor vehicle history check.


Minimum Requirements
  • Bachelor's degree from an accredited college or university that supports the mission of the college
  • Minimum of one-year post-Bachelor's degree experience in admissions, and/or student advising, and/or student affairs, at the post-secondary level

Preferred Qualification
  • Master degree in Counseling, Education, Student Affairs, Business Management or a related field

Special Instructions to Applicants:• Applications submitted by 04/25/2017 will receive full consideration. • Applications submitted through email or surface mail will not be considered. Please apply at • Upon request, please be prepared to provide three professional references (at least two previous/current supervisors), including their email contact information. • Official Transcripts will be required upon hire.

Application Materials Required:Cover Letter, Resume/CV, List of References

Job Category: Professional Support Services

Primary Location: Colorado Springs

Department: C0001 -- Colorado Springs Campus - 40036 - College of Education

Schedule: Part-time

Posting Date: Apr 11, 2017

Closing Date: Ongoing

Posting Contact Name: Mary Hanson

Posting Contact Email:

Position Number: 00732449


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