Program Specialist

Carrollton, Georgia
Apr 11, 2017
Institution Type
Four-Year Institution

Classification Title

Position: Program Specialist

Division: Academic Affairs

Department: College of Education Dean’s office


Nature of Work

The person in this position is designated as the unit administrator for Tk20, the assessment and data management system used by the College of Education. In this position, the individual works with faculty and program coordinators to set up program assessment practices and procedures; staffs a help line to assist faculty and students with assessment and technical activities; provides training for faculty, staff and students in use of the assessment system; develops training materials and manages website for the assessment homepage; works with ITS and Banner staff to ensure accuracy and timeliness of data extracts to servers; serves as the liaison with Tk20 staff, creates and launches assessments, and has primary responsibility for generating data reports in useful, user-friendly formats that can be used for assessment and evaluation. The position also provides support for the Associate Dean for Research and Assessment in the College of Education including managing the computer rotation process; and working with ITS staff for purchase and installation of research-related software. Primary responsibilities include but are not limited to: conducting data collection activities associated with students’ key assessment submission, troubleshooting access to field experiences in Tk20, and maintaining a track record of assessment each semester. The position also monitors program information, and student assessments (entering, midpoint, and degree program completion). The person in the position is responsible for compiling data; managing effective data collection such as checking for data accuracy, identifying missing data, and preparing data for analysis (qualitative and quantitative). Other duties include keeping track of the College of Education assets and providing a semester account of any changes in assets to the manager of Asset Management; and maintaining the YouTube tutorials page.


Required Qualifications

Bachelor’s degree required. Three years of experience in database management, outstanding interpersonal skills, strong written and oral communication skills, ability to communicate to faculty and staff effectively, and strong technology skills including familiarity with Excel and Banner.


Preferred Qualifications



$37,083 minimum - $52,346 midpoint


Physical Requirements/Working Conditions

Normal desk/office work
Must be able to lift 30 pounds
Will require extended periods of sitting


Notice to Applicants

Please be advised that should you be recommended for a position, University System of Georgia Board of Regents policy requires the completion of a background check as a prior condition of employment.


Posting Date

04/11/2017 – 04/25/2017



  1. Supplemental Questions: Have you completed a Bachelor’s degree?
  2. Required Documents: Resume, cover letter, two letters of reference, unofficial transcripts

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