Requisition Number: STFR003651
Division/College: College of Engineering
Location: Boston Main Campus
Full-time/Part-time: Full Time
The primary purpose of this role is to support the Multidisciplinary Graduate Engineering (MGEN) Unit and to contribute to the overall effectiveness and daily operations of the office. The administrator provides critical administrative functions including expense reporting, meeting scheduling, electronic file processing, event organization, and maintaining general office functions. The administrator provides very important customer service functions including frontline visitor reception, telephone coverage and responding to program inquiries by existing students. The administrator identifies when to appropriately refer inquiries to management, as well as prepares reports and specific university paperwork. The administrator will support unit meetings and manage work-study students including recruitment, hiring and training, and provide support to staff and faculty for the effective operation of the Multidisciplinary Graduate Engineering Unit. Provide administrative support to the Assistant Dean of Multidisciplinary Graduate Engineering and Digital Learning when needed, and to other members of the department as appropriate.
Bachelor’s degree required, minimum of 1 - 3 years of experience in a customer service, academic or student services environment. Must be able to multitask, work independently, and prioritize activities to manage responsibilities. Excellent computer skills required including word processing, writing and proofreading, as well as familiarity utilizing the full Microsoft Office suite, web page editing and learning the university CRM. Ability to learn multiple software programs and troubleshoot problems with the support of Northeastern’s IT department. Demonstrated ability to handle sensitive and confidential matters with discretion. Must have strong organizational and interpersonal skills as well as the ability to problem solve and work independently. Ability to interact with individuals at all levels with diplomacy, discretion, and tact. Willingness to accept and take on added responsibilities as the department moves forward. Familiarity with electronic purchasing and expense reporting preferred.
To be considered for this position please visit our web site and apply on line at the following link: Careers@Northeastern
Northeastern University is an Equal Opportunity, Affirmative Action Educational Institution and Employer, Title IX University. Northeastern University particularly welcomes applications from minorities, women and persons with disabilities. Northeastern University is an E-Verify Employer.