HelpDesk Support

TechOpps Inc
Arlington, VA
Apr 06, 2017
Jobs Outside Higher Education
Software & Technology
Institution Type
Outside Academe

Job Description

Enterprise Service Desk Specialist - Arlington, VA

Clearance: Must be clearable to Secret level. Must be US Citizen and willing to under go background investigation

  • High school Diploma or General Equivalency Diploma (GED)
  • Certified in accordance with DoD 8570.01-M Information Assurance Technician (IAT) Level II. (GSEC, Security+, SSCP)
  • One (1) year experience in IT required including at least one (1) year of customer service experience in IT.

Essential Functions:

Under general supervision, conduct operations in support of the Enterprise Service Desk, execute scripts, answer calls, troubleshoot/resolve/and or escalate technical issues, open and close tickets, correlate events and incidents for management of Information Technology (IT) Services.

TechOpps Inc. is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. For more information on our Company, please visit our website at

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Company Description

Arlington, VA


Wed, 5 Apr 2017 07:28:52 PDT