Police Communication Supervisor

Aurora, Colorado, USA
Apr 06, 2017
University of
Institution Type
Four-Year Institution

* Applications are accepted electronically ONLY at *

University of Colorado Denver l Anschutz Medical Campus

University Police Department

Police Communications Supervisor

Position #218170- Requisition 07875

Job Summary:

This full-time, state classified position exists to provide supervision, support, leadership and management of communications personnel, records, and equipment by: following procedures, assisting in emergent and non-emergent situations, effective decision making, completing performance plans, coaching, and evaluations, training, mentoring, attending training and conferences, scheduling personnel, overseeing equipment operations, and processing records. This is also a dispatching/monitoring position, and the employee is expected to cover those positions as needed as well as attend meetings, complete assignments, and provide support to other departmental personnel.

Examples of Work Performed:
  • Attend available training that include topics on supervision; leadership; records management; employee evaluations; disciplinary actions; CCIC updates; police dispatch center management; etc.
  • Develop performance plans, and evaluations.
  • Attend divisional, departmental and other meetings and conferences as necessary to include Patrol, Dispatch Supervisory, Team, BWA, Alert/Sam, APCO, ARMS, E911, CCRN, and CBI.
  • Attend vendor meetings for NICE, E911, ARMS, and Radios. Attend other meetings as requested.
  • Review policies, procedures, and guidelines with employees.
  • Review training needs and submit training requests.
  • Practice department drills.
  • Assist in developing and updating training for new employees.
  • Provide training for the new employees.
  • Implement new procedures and guidelines as they are issued.
  • Devise and implement training scenarios. Participate in the development and implementation of campus wide drills.
  • Ensure proper use and security of the system.
  • Stay updated on changing rules and regulations for the use of NCIC/CCIC.
  • Complete required paperwork and notifications for certain NCIC/CCIC actions. Attend CBI supervisory training.
  • Manage access to the CBI system. Attend BWA meetings. Review CBI Newsletters for updates and new processes. Document and report any system misuse.
  • Assist department staff with questions and training.
  • Perform equipment checks.
  • Manage, attend training, update databases, and provide training for ARMS, CBI, NICE, RAVE, CCURE, RMS, and CAMERA'S.
  • Maintain police radios and push to talk phones.
  • Order needed supplies. Perform trouble shooting and minor repairs.
  • Work with vendors for needed repairs.
  • Process, maintain, distribute and purge police records.
  • Ensure records database entries are complete and accurate.
  • Oversee CBI queries, entries and cancellations to ensure proper reporting to CBI and paperwork distributed according to CBI policies and procedures.
  • Maintain and update ARMS database with CRS codes, duplicate master names, incident, location and brand codes.
  • Maintain call recordings.
  • Ensure daily crime logs are complete and accurate according to Clery Reporting.
  • Review staffing and scheduling needs, process leave requests, and adjust schedules as needed.
  • Review and update timesheets in Kronos.
  • Check CAD entries for accuracy and completeness and review with employees.
  • Ensure procedures and guidelines are being followed.
  • Complete after action reviews of critical incidents.
  • Cover dispatch/monitoring duties during staffing shortages.
  • Complete necessary letters of instructions and corrective actions.
  • Complete monthly chronological logs and review with employees.
  • Provide positive feedback on a regular basis.
  • Assign duties to employees and follow-up regularly with their assignments.

Note: This is an essential services position. The incumbent is required to respond after hours during emergencies and report to work for regular assigned shifts during emergency campus closures.

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