Data Center Support Specialist - Systems Administrator

Swain Techs
Philadelphia, PA
Apr 06, 2017
Jobs Outside Higher Education
Software & Technology
Institution Type
Outside Academe

Job Description

Operations Data Center Team (ODCT) Enterprise Information Systems Support

General Requirements

Collaborative, facilitative team member, taking initiative to identify, report, track and fix issues. Documents, tracks, and monitors problems to ensure resolution in a timely manner. A level I supervisor is considered a working supervisor with little authority for personnel actions. May require a bachelor's degree in area of specialty. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.

Technical Experience Task Requirements.

Candidate will provides Data Center, Network monitoring, along with basic server troubleshooting 24 hours a day/7 days a week/365 days a year, monitoring approximately 275 devices,

Operational Data Center Team (ODCT) Support.
•Monitor Local Area Network (LAN) and Wide Area Network (WAN).
•Monitor computer equipment in main ODC, along with computer equipment located at secondary location onsite, and local network switches located throughout the buildings at DLA Troop Support/DLA Information Operations Philadelphia.
•Run application checks via local network and external cable connection to check remote access availability via Juniper, Virtual Private Network (VPN) availability, CITRIX, review security and system logs, and other checks.
•Troubleshoot and manage the Closed Circuit Television (CCTV) systems (picture, volume, on/off remote control settings).
•Monitor ODC electrical power, air conditioning chillers, Uninterrupted Power Supply (UPS) system alerts, generator alerts, and other critical alarms, and display monitor alerts.
•Ensure environmental conditions are in tolerance (air conditioning, humidity, temperature in computer room).
•Respond to ODC or building alarms, Monitor and enforce security of ODC, and adjacent administrative areas and immediately report any breaches to the base Security Office, local IA office and government POC.
•Generate info-spots for any major hardware, applications, or network connectivity related issues, in timeline required from documentation that will be provided.
•Act as the primary point of contact for all trouble service requests during non-prime hours.

Required Certifications:
•CompTIA Security +
•Microsoft Certified IT Professional: Enterprise Desktop Support Technician on Windows 7.

Security Clearance
•Public Trust Level IT - III (minimum) eligible

•US Citizenship required

Veteran Preference

Previous DLA experience highly desired

~~Positive Attitude, reliable a must

Company Description
Make a difference with Swain Techs.

As you consider a career at Swain Techs, you will find countless opportunities to contribute to solutions that are changing the world in real and measurable ways in our technical, engineering, and enterprise IT core business areas.

Why Swain Techs?

Swain Techs is an award winning 8(a) certified small business with over a decade of exceptional performance.

Headquartered in Horsham, PA with offices in Washington, DC., Virginia, Delaware, New York and Florida Swain Techs has been awarded more than $20M in prime contracts in the last three (3) years with U.S. Navy-NAVAIR PMA 250, the Department of Health and Human Services (HHS), the Defense Logistics Agency (DLA), the Department of Commerce-US Patent and Trade Office (USPTO) and the U.S. Customs and Border Patrol Agency (CBPA) We are among the fastest 5000 growing companies in the US for 2014 and 2015 according to Inc. Magazine.

We are CMMi ML3 appraised for Development & Services plus Service System Development and ISO 9001:2008 certified.

We know that our continued success begins with you.

Swain Techs is always looking for bright, energetic, entrepreneurial people to join our team.

So if you are looking for an exciting environment, where your opinion is highly valued and you are fanatical about customer service, we would love to talk with you.

Come and discover what makes Swain Techs a great place to work.
Visit our web site

Philadelphia, PA


Wed, 5 Apr 2017 09:49:55 PDT