Customer Service & Campus Operations Assistant

Apr 05, 2017
Institution Type
Four-Year Institution

Northeastern University

Customer Service & Campus Operations Assistant

Requisition Number: STFR003638

Division/College: College of Professional Studies

Location: Downtown Boston Campus

Full-time/Part-time: Full Time


The Customer Service/Campus Operations Assistant will carry out daily customer service functions required to support the overall goals of the College to provide a student-centered campus focused on the success of our students and service to the University. S/he is responsible for customer service, administrative tasks and solving problems to support of the efficient operation of the Broad Steet campus at Northeastern University.


• Some college coursework or Associate’s Degree preferred.
• 3-5 years work experience in a customer service environment, preferably in higher education
• Strong customer service, problem solving and interpersonal skills.
• Self starter, independent worker, strong written and oral communication skills.
• Working knowledge of Microsoft office: Word, Excel and PowerPoint.
• Maintain a flexible work schedule working day, evening and weekends as needed.

Additional Information:
This role is Non-exempt and Fully Benefitted and requires working 27 hours per week.

To be considered for this position please visit our web site and apply on line at the following link: Careers@Northeastern

Northeastern University is an Equal Opportunity, Affirmative Action Educational Institution and Employer, Title IX University. Northeastern University particularly welcomes applications from minorities, women and persons with disabilities. Northeastern University is an E-Verify Employer.


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