Special Collections Assistant IV
Requisition # 2017-7315
Department Library-Technical Services
Date Posted 4/4/2017
Full-Time / Part-Time Full-Time
Application Deadline 4/21/2017
The Library seeks an energetic, detail oriented individual with a strong public service orientation to work in the Resource Sharing Unit. This position will have primary responsibilities in Interlibrary Loan lending and in Borrow Direct within the Resource Sharing Unit.
The Special Collections Assistant IV is responsible for processing requests received from libraries located around the world for material held at the Princeton University Library, both for physical items as well as for electronic document delivery. This position performs bibliographic searches in order to accurately identify ownership, location and call number information of material requested, and also participates in the retrieval, preparation and processing of items. The incumbent completes work within established deadlines, and consistently and correctly applies policies and fees.
Software utilized by this position includes the Library circulation system (Voyager) and interlibrary loan systems (ILLiad and Borrow Direct) as well as scanning and imaging software. Requests arrive through several means, primarily through ILLiad, and also through the web based RAPID request system, and the Borrow Direct system. This position sets up lending accounts for libraries not in the OCLC system, and assists with recalls, billing and invoicing, troubleshoots requests, and solves error messages and status update problems. The incumbent will also assist in managing the Interlibrary Loan lending and Borrow Direct email accounts, and will respond to inquiries made to Resource Sharing by email, phone, or in person, as well as investigate problems and provide follow-up.
This role communicates frequently with staff members from within the Library, including staff at branch libraries, ReCAP, shipping, circulation, and stacks management, in addition to staff from institutions world-wide. The incumbent participates in the hiring and training of student and casual assistants, and also assists with other workflows and projects as needed. This individual will report to the Head of Resource Sharing.
- Demonstrated public services orientation;
- 1-3-years previous library experience, preferably in a resource sharing or other public services environment;
- Ability to read and interpret bibliographic records;
- Knowledge of Voyager circulation module, or other similar software;
- Demonstrated proficiency with email and Microsoft Office applications;
- Excellent written and verbal communication skills;
- Experience with scanning and/or image processing;
- Demonstrated attention to detail and ability to correctly follow procedures and guidelines;
- Ability to handle numerous, concurrent and often complex transactions;
- Ability to prioritize and organize work effectively;
- Ability to recognize and resolve complex problems;
- Ability to successfully navigate within a large university library setting;
- Work well independently, with minimum supervision, as well as in a team setting;
- Ability to consistently meet deadlines;
- Ability to adapt to a changing work environment;
- Ability to work well in a high-pressure environment;
- Demonstrated ability to bend, stretch, reach high and low shelves, to lift volumes weighing as much as 15 pounds, and to push book trucks and large delivery carts, and tolerate dust.
The final candidate will be required to complete a background check successfully.
Work Schedule: Monday-Friday 8:45am-5:00pm; summer 8:30am-4:30pm. Some evening and week-end work and occasional overtime may be required.
- Interlibrary Loan experience;
- Experience with ILLiad, or other resource sharing software program;
- Familiarity with Odyssey, Article Exchange, OCLC, RAPID, Ariel, Adobe Acrobat, Voyager staff clients, and Relais' Discovery to Delivery (D2D) software;
- The ability to recognize bibliographic information in one or more foreign languages;
- Bachelor's degree or equivalent combination of education and experience.
Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO IS THE LAW
Standard Weekly Hours
Work Schedule, If Other Than Standard Hours
Monday-Friday 8:45am-5:00pm; Summer 8:30am-4:30pm
Eligible for Overtime
Essential Services Personnel (see policy for detail)
Physical Capacity Exam Required
LIB-Amer Fed State County Mun Emps
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Princeton University requires all candidates to complete a background check successfully prior to the start of employment. The type and extent of background checks may vary depending on job requirements and/or functions.
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