Madison, WI
Apr 05, 2017
Institution Type
Four-Year Institution

JOB NO.: 90207-LI

Work Type: Staff-Full Time


Location: Madison

Categories: Dean, Director, Executive

Employment Class: Limited

Position Vacancy ID: 90207-LI

Working Title: Associate Director of Outreach & Advising

Official Title: ASSOC DIR, FIN AID/L(K44FL)


FTE: 100%

Anticipated Begin Date: MAY 15, 2017

Term: N/A

Advertised Salary: Minimum $80,000 ANNUAL (12 months)
Depending on Qualifications

Degree and Area of Specialization: Bachelor's degree required. Master's degree preferred.

Minimum number of years and type of relevant work experience: Minimum of 5 years of progressively responsible administrative work and supervisory experience which includes student financial aid functions or an equivalent combination of relevant education and experience.

Experience navigating complex regulatory requirements.

Demonstrated strong organizational, analytical, detail, and communication skills.

Core Competencies:
-Knowledge of federal, state, NCAA, and institutional financial aid regulatory requirements.
-Proven record of working with complex situations that require sensitivity to unique family circumstances.
-Excellent in providing and coaching others in professional, courteous, and tactful service delivery while establishing and maintaining harmonious and effective work relations with students, staff, faculty, and the general public.
-Ability to effectively manage constituents that may have difficult financial aid queries and may be experiencing distress that could result in occasional confrontational situations.
-Ability to work under pressure.
-Ability to set priorities and manage multiple high-priority tasks simultaneously.
-Skill in the operation of standard office equipment and related software in a timely, accurate, and efficient manner.
-Ability to maintain the confidentiality of information.

Position Summary: The Office of Student Financial Aid (OSFA) endeavors to generate, evaluate, and implement strategic initiatives that create sustainable, long-term improvements to the University of Wisconsin - Madison's financial aid programs and in alignment with OSFA's student-centric mission, vision, and goals.

The Associate Director of Outreach & Advising is dedicated to developing the initiatives and efficient procedures of advising students and coordinating outreach both on- and off-campus. The position assists in ensuring all federal, state, NCAA, and institutional regulatory requirements are met. The Associate Director of Outreach & Advising also must continually strive to improve business practices that serve students, their families, and the campus community.

The Associate Director of Outreach & Advising serves as a senior deputy and principal advisor to the Director of Financial Aid. The position is responsible for setting the Outreach & Advising Unit's strategic direction as well as being an innovative and contributing member of the Director's team that establishes the strategic short- and long-term direction of the Office of Financial Aid. The Associate Director of Outreach & Advising provides assistance and advice on key policy initiatives and establishes, updates and reviews policies and procedures in accordance with University, state, and federal guidelines.

Diversity and inclusion are primary values for the Division of Enrollment Management and are integral to achieving our strategic goals. We seek candidates with an awareness of and commitment to the principles of diversity and inclusion across all spectrums. Staff will serve as role models by practicing exemplary, respectful and inclusive behaviors in all of our interactions.

Contact: Ann Bradshaw
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )

Instructions to applicants: Applications must be received through UW-Madison's online application system by the deadline date to ensure consideration. Applicants should submit a current resume, a cover letter that addresses how their experiences and skills match the qualifications and responsibilities of this position and a list of three professional references.

Additional Link: Full Position Details

The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer.

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

Advertised: 04 Apr 2017 Central Daylight Time

Application Close: 2 May 2017 11:55 PM Central Daylight Time


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