Outreach & Services Specialist (LTIII)

Boulder, CO
Apr 05, 2017
Institution Type
Four-Year Institution

In this role, you will promote the Business Library's collections and services and provide outreach services to the Leeds School of Business. You'll develop a plan for strategically allocating outreach time and resources along with evaluation methodology to measure its effectiveness to inform continuous improvement and increased awareness and use of library collections and services.

Highlights of the position include:
  • Create a cohesive, user-focused, sustainable outreach program for the Business Library.
  • Promote library services and collections through library and campus marketing channels, as well as virtual and physical displays.
  • Market Business Library events and services across the campus, taking care to reach a diverse group of users.
  • Provide research consultations, instruction sessions, and service-desk backup as needed.
  • Liaise with the Libraries Marketing staff to align the promotion of Business Library service and activities with library and campus branding and communications standards.
  • Gather user feedback to inform and provide support for evidence-based decision-making processes.

About CU Libraries:

As the flagship University of Colorado's multi-campus system, CU Boulder is a dynamic community of scholars and learners situated on one of the most beautiful college campuses in the country. As one of thirty-four U.S. public institutions belonging to the prestigious Association of American Universities (AAU) - and the only member in the Rocky Mountain region - we have a proud tradition of academic excellence, with five Nobel laureates and more than 50 members of prestigious academic academies.

Today, with our sights set on becoming the standard for the great comprehensive public research universities of the new century, we strive to serve the people of Colorado and to engage with the world through excellence in our teaching, research, creative work, and service. The University Libraries faculty and staff are diverse, talented, and passionate people who share this vision and mission. The Libraries, a member of the Association of Research Libraries, holds the largest collection in the Rocky Mountain region with over 12 million books, periodicals, government publications, audio-visual materials, microforms, maps, manuscripts, papers and computer-based resources. The Libraries faculty and staff collaborate internally, with colleagues beyond the campus, and with our clients to advance information literacy, intellectual freedom, lifelong learning, the disciplinary growth of information, and the amplification of knowledge.


The University of Colorado Boulder Libraries are a dynamic partner in creating, disseminating, and advancing scholarship. We inspire learning, research, and discovery by connecting knowledge, information, and people.


We are the heart of higher education, providing essential scholarly resources, user-centered services, and inclusive spaces to the University, local, and global communities.

What we can offer:
Minimum Monthly Salary starts at $3,139

The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder .

Be resourceful. Be flexible. Be yourself. Be Boulder.


What we require:

Must be a current Colorado resident in order to apply.

Four years of general library experience involving typing, ordering, preparing, shelving, and maintaining library materials including two years of technical library experience involving cataloging/classifying, providing reference and patron services, and creating/revising procedures.

Two years of course work from an accredited college or university which included twelve semester hours of library science course work may substitute for the two years of general library experience. If using an educational substitution, a transcript or proof of degree must be submitted with your application on cu.edu/careers.com.

What you will need:
• Excellent interpersonal skills with a customer service focus
• Creativity and innovation
• Excellent written and verbal communication
• Critical thinking
• Problem solving
• Outreach experience

What we'd like you to have:
• Outreach experience in a library setting
• Master's Degree in Library and Information Science
• Customer service experience
• Communication and graphic design experience
• Coursework in library outreach
• Familiarity with design and graphic tools

Preferred qualifications may be used to further reduce the pool of applicants to those who are most highly qualified.

Special Instructions to Applicants:Classified Staff positions have specific application requirements: Submit all required documents indicated in this posting. Include a current email address as communication is electronic-based. Failure to complete a timely application may result in the rejection of your application. Applications MUST be completed in their entirety, including job title, duties, months and years employed, and hours per week worked as minimum experience is calculated on a 40 hour/week basis. Address qualifications, competencies and preferred qualifications in your application, as these along with previous work experience will be used to assess competencies. Answers will be verified against your application and may be checked with references. False information could lead to your removal from the hiring process. Click here to view Veteran and other General Information regarding Classified Staff positions.

Please apply by May 1, 2017.

If you have technical difficulties submitting application information, please contact the CU Careers help desk at cucareershelp@cu.edu. All other job related inquiries should be directed to the posting contact for this posting.

Click here to view Special Instructions and General Information for Veterans and Classified Staff positions.

Application Materials Required:Cover Letter, Resume/CV

Application Materials Instructions:To apply, please submit the following materials to this posting at www.cu.edu/cu-careers:

1. A current resume.
Must include company name, duties, date ranges and whether full time or part time work.

2. A cover letter that specifically addresses the job requirements and outlines qualifications. 3. DD-214 for veteran applicants.

4. ONLY if using the educational substitution for experience: proof of degree or transcripts.

Please upload 2 documents titled: FirstName-LastName-Resume-09062 and FirstName-LastName-CoverLetter-09062.

Please do not upload references at this time.

Special instructions and information for Classified Staff positions: www.cu.edu/cu-careers:

Job Category: Administrative Support and Related

Primary Location: Boulder

Department: B0001 -- Boulder Campus - 10369 - Library Administration

Schedule: Full-time

Posting Date: Apr 16, 2017

Closing Date: May 1, 2017

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email: HRESmail@colorado.edu

Position Number: 00106195


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