Student Services Specialist II

Denton, TX
Apr 04, 2017
Institution Type
Four-Year Institution


Requisition Number

Job Title
Student Services Specialist II

Official Title
Student Services Specialist II

Position Number

Admissions-Gen - 164500


Is this an internal posting only?

Work Schedule
Monday - Friday 8 am - 5 pm

Department Overview
The Office of Admissions is a vital contributor to the enrollment success at the University of North Texas through student outreach, recruitment endeavors, and a commitment to providing personalized assistance to students throughout the college application and admissions process.

Job Description
The Admissions Department at the University of North Texas is seeking to hire a Student Services Specialist II to join our team. Responsibilities of the position include, but are not limited to:

* The position of Student Services Specialist II manages the processing of prospective student data, inquiries and recruitment correspondence and manages the work of the recruitment processing team.
* This position directly supervises 2 full-time and 2 half-time staff members, plus 1 student worker position.
* This position creates and modifies Excel macros used in prospect file loads.
* This position also identifies and resolves duplicate records, manages recruitment materials and returned mail, assists customers with information requests and works with ITSS staff and the Recruitment Systems Manager to resolve technical issues.
* It also ensures that current procedures are documented and staff are properly trained.

The University of North Texas System is firmly committed to equal opportunity and does not permit - and takes actions to prevent - discrimination, harassment (including sexual violence), and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, family status, genetic information, citizenship or veteran status in its application and admission processes, educational programs and activities, facilities, and employment practices. The University of North Texas System immediately investigates and takes remedial action when appropriate.

The University of North Texas System also takes actions to prevent retaliation against individuals who oppose a discriminatory practice, file a charge, or testify, assist or participate in an investigative proceeding or hearing.

Minimum Qualifications
The successful candidate will possess an Associate's Degree and two years of office administration experience; or any equivalent combination of education, training and experience. The following knowledge, skills, and abilities are required:
* Proficiency in MS Office.

Preferred Qualifications
The preferred candidate will possess the following additional qualifications:

* Bachelor's degree.
* Experience with Sales Force or other CRM system.
* Data management experience.
* Significant knowledge of Microsoft Excel, with a particular emphasis on macros.
* High attention to detail.
* Highly organized.
* Able to work independently and as part of a team.
* Excellent communication skills.
* Supervisory experience.
* Experience with Microsoft OneNote.

Special Instructions to Applicants
Applicants must submit a resume with their online application.

Is this a security sensitive position?

Driving a University Vehicle?

Job Open Date

Job Close Date
Open Until Filled

Pay Rate

Pay Basis

Job Type
Full-time Permanent

Quicklink for Posting


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