Senior Business Relationship Manager

Carrollton, Georgia
$74,187 minimum - $107,073 midpoint
Apr 04, 2017
Administrative Jobs
Technology, Other Technology Jobs
Institution Type
Four-Year Institution

Classification Title

Senior Business Relationship Manager

Division: ITS: Department: Information Technology Services


Nature of Work

The Senior Business Relationship Manager serves as the strategic interface with divisional leadership for the express purpose of business/academic-IT strategy development, solution discovery, risk management, and relationship management. This position is responsible for building out the Business Relationship Management Model for IT and its campus clients. This position provides strategic consulting support and guidance through institutional IT initiatives. The Senior Business Relationship Manager serves as a trusted adviser for academic/business units and advocates on behalf of the academic/business units to ensure that IT services meet their academic/business priorities and needs. This position reports to the Director of the Project Management Office of ITS.


Required Qualifications

Bachelor’s degree required. 
Ten years of varying internal/external IT experience including working with various business units outside of IT environment. 
Experience successfully leading large, complex projects and/or business/IT consulting/management roles. 
Requires leadership and negotiation skills and experience/in-depth knowledge of higher education academic/business activities, business requirements, and IT processes Ability to work autonomously and lead teams. 
Must have broad experience across multiple IT fields. 
Strong MS Office suite skills. 
Advanced verbal and written communications skills and effectiveness and comfort level with presentations to multiple levels of an organization. 
Expert understanding of complex IT enterprises and knowledge of enterprise functionality, effectiveness, efficiency, and applications. 
Ability to process and blend multiple disciplines (i.e. technical, financial, operational, etc.) to provide high-level consultations and recommendations to senior management and campus stakeholders. 
Must be able to lead and manage team of Business Systems Analysts in daily job duties


Preferred Qualifications

Master’s Degree or greater preferred. 
Experience working in Higher Education IT preferred. 
PMP Certification Preferred



$74,187 minimum - $107,073 midpoint


Physical Requirements/Working Conditions

Must be able to traverse to locations across large campus in a timely manner;

This position is expected to comply with the University’s standard working hours. In addition, this position must be available outside of normal working hours, including nights and weekends, to complete routine system maintenance, respond to emergency system outages, or serve in the department 7×24 on call rotation.


Does this position require any special certification/ license? If yes, please specify.

PMP Certification Preferred (not required)


Notice to Applicants

Please be advised that should you be recommended for a position, the University System of Georgia Board of Regents policy requires the completion of a background check as a prior condition of employment.

            Posting Detail Information: Posting # S00406P        


Applicant Documents-

Required Documents: Resume, Cover Letter, 1 Letter of Reference, Salary History

Optional Documents: Up to 2 Letters of Reference