Coordinator, Orientation & Student Leadership Programs,(PSS4), AFT

Glassboro, New Jersey
Apr 03, 2017
Institution Type
Four-Year Institution
Rowan University is a public comprehensive state-designated research institution with approximately 16,000 students. Its main campus is located in Glassboro, N.J., 20 miles southeast of Philadelphia, with additional campuses in Camden and Stratford. The University comprises seven colleges and five schools: the William G. Rohrer College of Business; the Henry M. Rowan College of Engineering; the Colleges of Communication and Creative Arts, Education, Humanities and Social Sciences, Performing Arts, and Science and Mathematics; the Cooper Medical School of Rowan University; the Rowan University School of Osteopathic Medicine; the Graduate School of Biomedical Sciences; the School of Health Professions; and the School of Earth and Environment. Rowan is one of two public universities in the country to offer M.D. and D.O. medical degree programs. The institution is also home to the South Jersey Technology Park, which fosters the translation of applied research into commercial products and processes. Rowan has been recognized as one of the top 100 public universities in the nation and is ranked third among public institutions in the North by U.S. News & World Report.


The Coordinator is a member of the Division of Student Affairs, and reports to the Senior Director of Orientation and Student Leadership Programs. The Coordinator will collaboratively assist with the successful preparation and delivery of various orientation and leadership programs that impact students’ academic and personal achievement at Rowan, and is expected to provide overall support to make each program a success. In all activities, the Coordinator recognizes that service to students is a top priority.

This is a live-in position, which requires the successful candidate to live in an assigned university apartment. The Coordinator is required to participate in a 24/7 on-call rotation with other professional staff, and to serve as a support for the in-hall staff and assist with emergencies that occur after normal business hours. This is a full time, 12-month contract position.

Essential Duties and Responsibilities:

(the following duties are customary of this position, but are not to be construed as all-inclusive; other duties may be added, deleted and assigned based on management discretion and institutional needs):

  • Partner with other Student Affairs staff and other faculty and staff from around campus to provide leadership development programs and services. Specifically, work cooperatively with Residential Learning staff to implement programming for students and staff within University Housing; and outreach to faculty and staff within the academic schools & colleges to promote collaborations around student leadership development.
  • Manage Leadership Rowan’s leadership achievement tracking database (ProfLink) and validate students’ leadership activities for certification.
  • Supervise student Leadership Mentors and assist in developing programs and services delivered by this staff.
  • Evaluate student learning outcomes achieved through leadership development programs and contribute to the Office of Orientation & Student Leadership Programs’ annual institutional assessment report.
  • Oversee fiscal affairs of student leadership budget organization.
  • Serve in a rotation with other professional staff to be available on-call 24 hours a day for in-hall staff and facilities concerns. The employee in this position may be considered an essential employee during campus emergencies as determined by management.
  • Provide support and intervention as needed to assist housing staff to mediate, manage and resolve crisis incidents and conflicts when On-Call. Provide referral assistance as needed. Review incident reports and follow-up appropriately on a daily and case-by-case basis.
  • Plan, schedule, and participate in Leadership Rowan advisory council and planning meetings.
  • Assist Student Affairs staff with planning, staffing, and executing distinctive orientation and welcome programs for new students and their parents & family members.
  • Update and revise departmental websites, social media accounts, and printed publications.
  • Assist with the Division of Student Affairs’ efforts in planning, promoting, implementing, and assessing our contributions to the university’s summer and winter term programs and services. Deliver leadership development programming for 3-year degree program students and STEAM Academy participants.
  • Support sophomore experience programs and services, as assigned.
  • Participate, as needed, in programs and services supporting the recruitment of new students.
  • Assist in recruitment, selection, training, and evaluation of Orientation & Student Leadership Programs staff, including Clerical Assistants, Graduate Coordinators/Interns, and Peer Referral and Orientation Staff (PROS).
  • Serve on University committees, as assigned.
  • Perform other duties as required.


Required Qualifications:

  • Master's Degree in counseling, educational administration, student development, student personnel services, or related field is required.
  • Must be able to work frequent nights and some weekends.
  • Demonstrated ability to develop and conduct staff training and development, workshops, and/or student educational interventions.
  • Demonstrated ability to combine data from multiple sources into manageable reports and documents; regularly perform mail merge and other data management and manipulation tasks.
  • Must have the ability to build and nurture collaborative relationships with diverse faculty, staff, and student constituencies.
  • Ability to direct and supervise others, incorporate student development and/or leadership theories and technology in the selection, training, and evaluation of student employees.
  • Demonstrated ability to think strategically, plan, set goals & objectives, organize, follow through, and assess effectiveness is necessary.
  • Ability to multi-task and manage multiple projects with competing deadlines is required.

Preferred Qualifications:

  • One or more years of professional experience in higher education or related field (student affairs graduate positions may be considered for this experience).
  • Previous experience with residence life staffing or a community living environment with on-call response is strongly preferred.
  • Ability to maintain an appropriate level of professional and personal confidentiality.
  • Demonstrated commitment and sensitivity to the needs of a culturally diverse student body with diverse values and priorities.
  • Ability to work in a stressful environment and with great attention to detail.
  • Ability to conduct research, analyze data, and interpret findings.
  • Knowledge of and/or experience with orientation, first-year programs, and/or student leadership development programs on a college or university campus is preferred.
  • Ability to plan a budget for activities supervised.
  • Experience working in a team setting, preferably in a college or university environment (such as a residence life or orientation staff member), is preferred.
  • Knowledge of all Federal, State, and municipal laws likely to have an effect upon University students.

Skills and Abilities:

  • Communication skills: Excellent written, oral, and interpersonal communication skills sufficient to develop, teach, and lead workshops and conduct public presentations using various media formats.
  • Language Skills: Ability to: communicate effectively and interact tactfully with all levels of the college staff, students, parents & family members, and vendors; read, analyze, and interpret documents, budgets and contracts; and respond effectively to the inquiries or complaints.
  • Reasoning Skills: Ability to: define problems, collect data, establish facts, and draw valid conclusions.
  • Technology: Advanced knowledge of Microsoft Office suite; familiarity with, or ability to learn, Adobe Creative Suite, social media tools, and internal software such as Banner, CollegiateLink, Rowan Success Network (Starfish), and VZ Orientation.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job: Occasionally lift or transport materials weighing 40 lbs. or less (frequent lifting during the summer months). Must be able to move about the campus. Must be able to sit for long periods of time in front of a computer terminal. Will occasionally work outdoors and be exposed to weather conditions. The noise level in the work environment is usually moderate.

Questions related to this job posting can be e-mailed to

Rowan University values diversity and is committed to equal opportunity in employment.

All positions are contingent upon budget appropriations.