Small Business Marketing Coach

Cambridge, MA
Apr 03, 2017
Institution Type
Outside Academe

Job Description

**** UPDATE: February 1st, 2017**** We are not currently hiring for this position. If you would like to be considered for this role in the future, feel free to submit your resume and cover letter to Once we are looking to fill the role, we will be in touch with qualified candidates. Thanks for your interest!

We're looking for a great communicator with a passion for small business and a deep understanding of marketing strategy and execution. You will be tasked with coaching small business owners from diverse industries to help them understand how they can better leverage online and offline marketing strategies to achieve their growth goals.

You will be working with a wide variety of small business owners and solo-preneurs from around the country. You must have experience with proactive account management, be detail oriented, and have the ability to extract value from analytics and marketing results. On top of this, you must be friendly, courteous, professional and comfortable interacting with customers over the phone.

You will be responsible for customer marketing kick-off meetings during which you will deliver an initial marketing plan and establish the new client relationship. ThriveHive offers a range of tools and reports for small business owners, and you will help our customers understand how to interpret their data and derive actionable steps. You will schedule and conduct one-on-one marketing sessions using remote conferencing tools. This will require you to become thoroughly knowledgeable about ThriveHive's marketing platform and be able to deliver customized recommendations depending on the needs of each business.

Along with your major responsibilities, you will also contribute to our own marketing efforts, including content creation in both written and video formats.

Your Responsibilities:

-Create and refine marketing plans for diverse small businesses
-Conduct marketing kick-off meetings to onboard new customers
-Manage on-going client relationships via monthly meetings and provide continued guidance on marketing best practices
-Respond quickly to clients' marketing questions, which may range from implementation to strategic in nature (i.e. questions about paid advertising, SEO, social media, offline marketing, etc.)
-Work closely with other ThriveHive team members, including Customer Support staff, Website Designers and SEM Account Managers to ensure a great customer experience

Skills & Requirements:

-5+ years of marketing experience
-Client management experience
-Excellent oral and written communication skills and patient, helpful demeanor
-Deep understanding of how to derive insights from web analytics and reports
-Strong understanding of inbound marketing strategies
-Working knowledge of SEO, SEM, social media marketing, paid social advertising, content marketing, email marketing, lead management and website best practices
-Hands-on experience with using Facebook, Instagram, LinkedIn and Twitter for business
-WordPress or other CMS experience is a plus
-Startup or small business experience a plus

To Apply:

Please send your resume and a note about why you are interested in the role to Applicants must be able to work from our new office in downtown Boston. Visa sponsorship not available for this role.

We look forward to hearing from you!

**Our new office is located at 10 Milk St near Downtown Crossing in Boston.**

Company Description
ThriveHive is marketing platform that empowers small business owners to grow their businesses through better marketing. The platform includes all of the essential online marketing tools and guidance necessary to get small business owners online and to succeed with marketing. ThriveHive is guided marketing for small business. We are a TechStars '15 company, growing rapidly looking to add smart, motivated rock stars to our team.

Cambridge, MA


Sat, 1 Apr 2017 06:36:01 PDT