Quality Assurance Coordinator-Indexes

Location
Chicago
Posted
Apr 01, 2017
Institution Type
Four-Year Institution
About The Unit: The University of Chicago Booth School of Business is the second-oldest school in the U.S. and second to none when it comes to influencing business education and business practices. Since 1898, the school has produced ideas and leaders that shape the world of business. Their rigorous, discipline-based approach to business education transforms students into confident, effective, respected business leaders prepared to face the toughest challenges. Chicago Booth has the finest set of facilities of any business school in the world. Each of the four campuses (two in Chicago, one in London, and one in Hong Kong) reflects the architectural traditions of its environs while offering a state-of-the-art learning environment. Chicago Booth is proud to claim: - an unmatched faculty. - degree and open enrollment programs offered on three continents. - a global body of nearly 50,000 accomplished alumni. - strong and growing corporate relationships that provide a wealth of lifelong career opportunities. As part of the world-renowned University of Chicago, Chicago Booth shares the University's core values that shape the distinctive intellectual culture. At Booth, they constantly question and test ideas, and seek proof. This extraordinarily effective approach to business leads to new ideas and innovative solutions. Seven of the Booth faculty members have won Nobel Prizes for these ideas - the first business school to achieve this accomplishment. For more information about the University of Chicago Booth School of Business, please visit: http://www.chicagobooth.edu/

Unit Job Summary: Quality Assurance Coordinator - Indexes: The primary area of responsibility is of quality acceptance testing and monitoring of CRSP indexes and related processes, financial research data, and software products. This position will work closely with and assist the Associate Director, Quality Assurance in coordinating necessary testing efforts with various groups at CRSP. This person will assist in creating, documenting, and implementing quality processes at multiple stages prior to release to end users. Utilize a background in finance and an understanding of indexing, and an understanding of corporate actions and their impact on securities and their indexes. PRINCIPAL DUTIES & RESPONSIBILITIES - Assist in the design of tests for index back office processes in all QA environments. - Execute and document above-mentioned tests. - Analyze and report test results. - Investigate and isolate suspected product defects in CRSP utilities and installs, their interactions with supported operating systems, and usage with various programming languages and 3rd party software. - Effectively troubleshoot problems reported both internally and by subscribers, and report clearly and accurately to appropriate parties - Assist in the review, recommendation and implementation of test strategies and plans. - Work effectively with CRSP senior staff to strike the balance between ideal testing and available resources, and establishing long-term quality targets. - Serve as backup to other user support personnel specifically in providing front-line support and assisting in production of recurring customs. - Contribute to the creation of internal documents. - Effectively use CRM and other software used by CRSP to log all activities related to user support. - Present effectively to superiors in areas of responsibility (ie. Progress reports).

Unit Education: Bachelor's degree required. Bachelor's degree in computer science, finance or economics preferred.

Unit Experience: At least two years of quality assurance or other relevant experience required. Experience with Team Foundation Server, Microsoft CRM preferred.

Unit Job Function Competencies: Working knowledge of SQL required. Working knowledge of financial research and investment concepts and terminology required. Excellent interpersonal skills required. Excellent written and verbal communication skills required. Attention to detail, strong problem solving and organizational skills required Strong organization skills with the ability to coordinate multiple activities required. Mastery of Microsoft Office applications required. Working knowledge of statistical software packages - SAS, Matlab, R or other 3rd party software preferred. Exposure to PowerShell scripts or other shell script writing preferred. Familiarity with administration of supported operating systems preferred.