University Program Associate - Journey

Greensboro, NC
Apr 01, 2017
Institution Type
Four-Year Institution
Requisition Number S1193

Position Number 002526

Position Classification Title University Program Associate

Functional Title University Program Associate - Journey

Position Type Staff

Position Summary

WGS Program Administrator

Women's and Gender Studies (WGS) is an interdisciplinary program in the College of Arts and Sciences. Founded in 1972, it is one of the oldest such programs in the country, and it supports three degree programs (a Bachelor's, a Master's, and a graduate certificate) that involve diverse faculty and students from across the university. WGS's central focus is to explain how gender is produced within social institutions and how these institutions affect individual lives and to analyze the mutual constitution of gender, race, ethnicity, class, sexuality, nationality, and religion. As an interdisciplinary program, it coordinates the teaching and service of a large and diverse group of faculty across campus. In 2016-17, the program will include 4 student workers in the core office, plus faculty directors of graduate and undergraduate programs, 2 tenure-stream faculty members, a full-time lecturer, a group of more than two dozen faculty members who serve on the Cross-Appointed Program Faculty (equivalent to voting faculty in departments), and almost 100 faculty affiliates (who participate in committees and programming).

WGS is currently seeking a Program Administrator who will play a key role in coordinating all these constituencies, managing the daily operation of the program, and reaching out to a diverse range of students, faculty, staff, and community members. The position involves overseeing a budget that is quite complex (including management of 6 non-state accounts), organizing and supervising the program office (including the student workers), maintaining all of the program's databases and electronic systems (including updating the website), coordinating co-curricular programming, serving on the WGS Administrative Council, and acting as the everyday face of the program both within and outside the university (including with personnel in the offices of the College of Arts and Sciences, Student Affairs, the Honors College, the Office of University Advancement, and the offices of various departments, among others).

Position is an 11-month assignment, paid over a 12-month period.

Minimum Qualifications

Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Preferred Qualifications
  • Administrative experience, including serving as a supervisor and overseeing a budget;
  • Strong communication skills, including articulateness and responsiveness to questions from faculty and students;
  • Ability to work with a diverse range of people;
  • Strong organizational and writing skills;
  • Ability to efficiently and accurately multitask and to promptly follow-up on unresolved issues;
  • Detail oriented;
  • A high degree of competency in managing databases, spreadsheets, and online systems;
  • Previous work experience in a university;
  • Experience using Banner;
  • Experience with web design and use of social media;
  • Experience with marketing;
  • Educational background in Women's and Gender Studies or related field.

Alternate Option

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Special Instructions to Applicants

This is an eleven month position. Some evening and weekend work is required for special events and meetings.
Please review our website at for information on our program and to see our past events.

Recruitment Range $33,157- $36,842

Org #-Department Women's and Gender Studies - 12224

Work Hours of Position 8 A.M - 5 P.M, Monday - Friday, some evenings and weekends for events

Job Family Administrative and Managerial

Band University Program Associate

Competency Level Journey

2-4 key competencies for successful execution of job duties, including chosen level definition:

Knowledge - Program and Organization
Knowledge of policies, procedures and precedents affecting program area(s). Ability to analyze and explain how policies or procedures apply to programmatic and client needs. Operational knowledge of the purpose of the program's organization including its mission, services, clients and measures of business effectiveness. Ability to assess needs and assure assistance is appropriate to the situation. Ability to identify and understand non-specific issues and problems without standard resolutions and resolve them independently.

Program Administration
Ability to administer an aspect of a program or functional area. Ability to make recommendations for program expectations and direction. Ability to identify and understand issues, client needs and problems of a recurring nature to effectively address and resolve situations. Ability to track and monitor program outcomes. Ability to collect, research, and analyze information for processing, monitoring, or measuring data. Ability to develop internal processes and prioritize workload.

Information/Records Administration
Ability to access, review, compile and store multiple sources of data and information to generate appropriate criteria for reports. Ability to determine sources and gather information, via interviews, surveys and other methods, to complete work in assigned program area(s). Ability to research, compile, explain, and present data. Ability to clarify the rationale for the information/records management policy and practices.

Ability to lead or supervise lower level staff in the performance of program activities and/or functions. Ability to mentor and assist others. Ability to train individuals and groups in area of expertise.

Open Date 03/31/2017

Close Date 04/24/2017

Job Close Date

Type of Appointment 1.0 (Full-Time)

FLSA Non-Exempt

Salary Grade Equivalency 63

Number of Months per Year 11

Applicant Documents
Required Documents
  1. Resume/CV
Optional Documents
  1. Cover Letter

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Which of the following options best describes your higher education history?
    • No Response
    • Bachelor's Degree or higher in a directly related field
    • Bachelor's Degree or higher in an unrelated field
    • Associate's Degree in a directly related field
    • Associate's Degree in an unrelated field
    • 3 years
    • 2 years
    • 1 year
    • less than 1 year
    • High School Diploma or GED
  2. * How many years of experience in a directly related field do you have?
    • No Response
    • 6 or more years
    • 5 years
    • 4 years
    • 3 years
    • 2 years
    • 1 year
    • 4 months
    • less than 4 months
  3. * Please indicate how you learned of the vacant position for which you are applying:
    • UNCGjobsearch website
    • Piedmont Triad Area Newspaper
    • The Chronicle of Higher Education
    • Inside Higher Ed
    • Other professional journal / website
    • UNC school system job board
    • Personal Networking
    • Facebook
    • Twitter
    • LinkedIn
  4. * Are you familiar with BANNER?
    • Yes
    • No
  5. * Do you have work experience in a higher education setting?
    • Yes
    • No
  6. * Is your educational background in Women's and Gender Studies or a closely related field?
    • Yes
    • No

To learn more or to apply for this position please visit our UNCGjobsearch website at



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