Program Assistant IV Admissions Assistant, SONHP

San Francisco
Mar 31, 2017
Institution Type
Four-Year Institution

Program Assistant IV Admissions Assistant, SONHP

University of San Francisco

Job Summary:

The Admission Assistant will report to and support the graduate recruiter and admission coordinator at the School of Nursing & Health Professions. The assistant will be responsible for facilitating the online admission process for all graduate programs, including processing online applications and documents, pre-requisites, interviews, and communication with applicants. Assistant will also participate in coordinating recruiting events on campus. Must be able to handle sensitive and confidential applicant information and provide outstanding and timely service to all applicant inquiries. May supervise student workers.

Job Responsibilities:

70% Admission Process Support
• Support office procedures for efficient processing of graduate admission applications
• Assist with software system maintenance to enhance the graduate admissions process
• Review applications for completeness
• Actively communicate and update individual applicants via verbal and written communication on application status including missing materials (via email/phone/person)
• Work with graduate admissions office to troubleshoot incomplete applicant materials
• Able to effectively prioritize and work on multiple tasks with concurrent and rolling admission deadlines and demonstrate excellent time management skills and efficiency
• Responsible for data entry, file management and calculations using computerized database, word processing and spreadsheet software; review data input for accuracy and completeness
• Maintain high level of motivation for job functions with positive attitude
• Other projects as requested by the supervisor

30% Recruitment Support
• Maintain admission & recruitment calendar, respond to or re-route general prospective emails/calls, and update prospective database
• Assist in coordinating special departmental and university-wide graduate admissions-related events including information sessions (live and virtual), open house
• Update online information on graduate admission requirements including pre-requisite information and all admission pages for prospective graduate students
• Conduct standardized surveys of applicant admissions experiences
• Serve as liaison person to prospective student inquiries regarding program curriculum and financial aid
• Other projects as requested by the supervisor

Minimum Requirements:

• Post high school education.
• Four years of increasingly responsible work experience in a support role or related. Admissions, administrative, or academic related experience required.
• Ability to work with a minimum supervision.
• Excellent computer skills with proficiency in MS Office Suite or similar programs.
• Detail oriented and highly organized, with ability to balance competing priorities.
• Excellent oral and written communication skills; including the ability to communicate on a professional level with groups and individuals across the School and the University and with external constituents.
• Strong interpersonal and client relationship skills, including the ability to work with a highly diverse population of students, staff and faculty. Strong interpersonal skills, including the ability to exchange non-routine information using tact and persuasion and the ability to work with a highly diverse constituency.

Additional Knowledge, Skills, and Abilities:

For information on how to apply, please visit the following link:

EEO Policy
The University of San Francisco is an equal opportunity institution of higher education. As a matter of policy, the University does not discriminate in employment, educational services and academic programs on the basis of an individual’s race, color, religion, religious creed, ancestry, national origin, age (except minors), sex, gender identity, sexual orientation, marital status, medical condition (cancer-related and genetic-related) and disability, and the other bases prohibited by law. The University reasonably accommodates qualified individuals with disabilities under the law.


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