Business Analyst (CRM / Billion)

TekPartners, A P2P Company
Miami, FL
Mar 31, 2017
Jobs Outside Higher Education
Software & Technology
Institution Type
Outside Academe

Job Description

Title: Business Analyst

Location: Miami, FL

Duration: Permanent Hire

Compensation: $100K to $110K

Work Requirements: US Citizen, GC Holders or Authorized to Work in US


TekPartners has some of the most sought after Information Technology positions available. As a reputable company in the IT staffing industry, you can trust us to place you in the right position. We currently have an opportunity for a Business Analyst in Miami, FL

Work Experience Requirements:

The role of the Program Manager is to take responsibility for managing projects and the staff required to implement them. As a senior member of the delivery division, the Program Manager will be fully accountable for leading and driving the profit performance of the division, ensuring high levels of customer service and generally contributing to the overall strategy and thought leadership of the business. You should have at least 8 years of experience working in a project or program management capacity in customer care and billing for telecoms, and be able to demonstrate experience in some (or preferably all) the following areas:

We require additional Business Analysts to participate in system deliveries and provide post go live consultancy services to our customers. The CRM and billing application provides a total billing solution for our worldwide client base.

You should have between 3-6 years relevant experience in customer care and billing for telecoms, and be able to demonstrate experience in carrying out requirements analysis and writing detailed specifications. You should also have experience of some (or preferably all) of the following areas:

? System configuration
? Data migration
? Development & execution of test specifications
? System installation and end to end delivery

If you are the type of person we are looking for, you probably enjoy the challenge of effecting business change. You also enjoy visiting new countries and working with new cultures. This is a central client-facing role, requiring an ability to guide the customer through the complex process of billing systems change, and rewarding you with the satisfaction of providing our clients with a first class service.


? Knowledge of CRM & Billing systems
? Requirements analysis and production of specifications
? Billing system configuration (preferably Telecoms)
? Billing Project Implementation experience (preferably Telecoms)
? SQL/DBMS Experience


? Oracle DBMS experience
? UNIX Operating System experience

Experience Required

Competencies/capabilities ? behavioral


? Excellent written and verbal communication skills
? Problem solving skills
? Flexibility
? Well organized and self-motivated
? Willingness and flexibility with travelling

About TekPartners:

TekPartners is one of the fastest growing private staffing firms in the United States. We are a premier provider of highly qualified IT talent, Workforce Solutions and Business Intelligence Solutions to many enterprise organizations across the nation. As experts in the industry, our team continues to match proven talent to the right job opportunity every day.

TekPartners is an Equal Opportunity Employer.

Company Description
TekPartners has been a trusted and proven technology solutions firm for 15 years. As an information technology partner we offer our clients proven talent through professional staffing, managed services, and IT project solutions. We understand and value the unique needs of the industry and always strive to stay above the curve. The company was founded on the following core values: Be the Best, Understand the Urgency, Never Ever Give Up, Have the Courage to Excel, and Make a Contribution. We take pride in our business model and strive to create a positive workplace environment through an exemplary culture. TekPartners continues to grow and expand with office locations in South Florida, Orlando, Charlotte, and Washington, DC. Learn more at

Miami, FL


Thu, 30 Mar 2017 02:10:14 PDT