Associate Director, Student Engagement

Greensboro, NC
Mar 31, 2017
Institution Type
Four-Year Institution
Position Number 998956

Functional Title Associate Director, Student Engagement

Position Type Administration - Staff

Position Summary

The purpose of the UNCG Financial Aid Office is to provide students and their families with the resources necessary for financing the pursuit of higher education. Funding options administered by the FAO include need-based, non-need based, grant, scholarship, loan, work study, federal,state, institutional, and outside monies. ln addition, the primary purposes of the FAO are:

  • to develop policy and implement procedures that work with regulatory
    compliance for the $180,000,000 in financial aid assistance administered yearly
    by the University.
  • to assist in realizing the mission and ideals of the University.
  • to offer effective and timely communication of financial aid eligibility criteria and
    receipt guidelines to the entire University community.
  • to work to provide a quality environment and enriching experience to all members
    of the University community.
  • to work collaboratively with other university offices to achieve success of
  • goals in recruitment, retention, and graduation rates with respect to our policies
    and procedures.

The major purposes of this position will be coordination and administration of all efforts associated with supervision of senior staff, strategic scholarship cohort development, compliance with federal and state regulations, outreach and consumer information, gainful employment reporting, financial literacy, Title IV Program Participation Agreements, and Long-range planning and goal-setting for the office. This position will also work with the university community to meet the goals of the Enrollment Management division.

This position will also include other duties as assigned by the Director. This position serves in a role which has authority to make changes to ensure the Financial Aid Office is in compliance and works for the best interest of the organization and the university. This position serves to keep a student-centered operation that assists students when contacted by phone, in person, social media, and via email, special emphasis will be placed on developing
communication and cohorts with scholarship recipients. Long-range planning and short term goal setting will be part of this positions' duties. This position will share in the responsibility for communicating with federal and state agencies to help remain in compliance.

Minimum Qualifications

A successful candidate will have specialized financial aid experience and be a progressively responsible leader who does not need a great deal of supervision. A Bachelor's Degree is required for this position; a Master's Degree is preferred.
This is a leadership position and the successful candidate will not require
a lot of direct guidance. The person in this position will be responsible for many areas in the office and will need to be productive, self-motivated and not require a lot of supervision.

Tenure Status N/A

Special Instructions to Applicants

Applicants are asked to provide the names, email addresses, and phone numbers of at least three (3) References, in the References section of the electronic application. These References will be solicited by the UNCGjobsearch system via email, and asked to provide a confidential Letter of Reference/Recommendation on behalf of the applicant. This will occur when an applicant has been selected for an interview. This is the only notification to the applicant, that once the committee has made a selection, the references listed in the electronic application will be contacted via email by the Jobsearch system.

Recruitment Range Commensurate with experience

Org #-Department Financial Aid - 10208

Job Open Date 03/30/2017

For Best Consideration Date 04/20/2017

Job Close Date

Open Until Filled Yes

Type of Appointment 1.0 (Full-Time)

Time Limited? No

Number of Months per Year 12

Applicant Documents
Required Documents
  1. Resume/CV
  2. Cover Letter
  3. List of References
Optional Documents

    Supplemental Questions

    Required fields are indicated with an asterisk (*).

    1. * Please indicate how you learned of the vacant position for which you are applying:
      • UNCGjobsearch website
      • Piedmont Triad Area Newspaper
      • The Chronicle of Higher Education
      • Inside Higher Ed
      • Other professional journal / website
      • UNC school system job board
      • Personal Networking
      • Facebook
      • Twitter
      • LinkedIn

    To learn more or to apply for this position please visit our UNCGjobsearch website at

    EOE AA/M/F/D/V


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