Under the direction of Director, eLearning and the Center for Excellence in Teaching and Learning (CETL), works collaboratively with faculty, staff, and students of the College to design and develops course instructional materials and interactions suitable for distribution via digital mediums. Provides technical support and training to faculty, staff, and students for online and hybrid course design and delivery. Assists with training and use of various tools, such as real-time collaboration tools and lecture capture software.
**Applicants MUST submit a resume and portfolio of their work. The portfolio should contain examples of course designs, module designs, instructional materials, video and graphic designs, and other related material created by the applicant.**
The portfolio should be an attached .pdf file.
Examples of Duties:
- Collaborates with faculty in the development of new courses and the adaptation of existing courses for the online and hybrid environment.
- Ensures courses meet Quality Matters standards for course design.
- Conducts research to identify potential new and emerging technologies, applications, and strategies related to the implementation of instructional technologies and materials, and makes recommendations.
- Produces learning materials in a variety of formats, including text, graphics, audio, video, lecture capture, animations, and simulations that adhere to copyright guidelines and ADA requirements to support teaching, learning, and college information needs.
- Coordinates with the College's Reference Librarians to ensure electronic library resources and information are implemented into online courses, with a focus on Open Education resources.
- Designs and develops engaging, interactive, and instructionally sound materials that are functional, informative, interactive, mobile responsive, and that address various learning styles.
- Coordinates with other staff on campus in production of online materials.
- Performs services for faculty including: converting documents to web formats, scanning documents, populating question databases, customizing gradebook calculations, and other multimedia and Learning Management System related requests.
Training and Workshops
- Conducts group, one-on-one, and online instruction for faculty professional development on the use of educational tools and effective use of the Learning Management System, in conjunction with the CETL.
- Advises faculty on creating content that follows federal guidelines for accessibility.
- Develops documentation and training materials.
- Recommends the appropriate tools, media, and teaching strategies to meet course goals, objectives, and outcomes, assisting with the identification, selection, and application of appropriate assessment tools and strategies needed by faculty.
- Trains online faculty in the use of software so that they can create additional course materials as needed.
- Provides support for all eLearning products and services. Support may include, but is not limited to the following: using the College's ticketing software, answering and initiating calls and emails, troubleshooting technical problems, training students, faculty, and staff.
- Elevates complex and/or high priority problems to the appropriate support personnel.
- Creates and updates knowledge base articles related to online course design and development, technical support of online and hybrid courses, and other relevant material.
- Performs some system administration of the learning management system, including creating courses, adding course content, copying and archiving course materials, and managing LMS enrollment.
- Performs quality assurance checks during LMS upgrades and introduction of new functionality.
Compliance and Policies
- Assists in researching, developing, and documenting procedures, online course operations, and technology policies.
- Conducts online course checks before and during delivery to ensure Quality Matters standards are being me.
- Provides training for the ethical use of digital content in all course delivery formats.
- Maintains the quality, accuracy, rigor, and effectiveness of instructional materials in accordance with the College's online course standards, outcomes assessment, faculty reviews, and student feedback.
- Bachelor's Degree in instructional design, educational technology, multimedia design, instructional technology, or a related field of study. Master's preferred.
- 2-3 years of experience working with online course content/material development, learning management systems, or other related experience.
- 2-3 years of experience working with students and faculty in a higher education setting related to distance learning.
- 2-3 years administration or teaching experience using an LMS. Blackboard Learn 9.1 preferred.
- Strong interpersonal and communication skills (i.e. oral, written, and presentation).
- Strong organizational and time management skills.
- Ability to complete work efficiently and independently, as well as in a team.
- Knowledgeable of social media tools and their effectiveness in teaching.
- Experience with tools such as blogs, podcasts, wikis, video-conferencing software, and collaboration apps such as Office 365.
- Understanding of web usability and accessibility requirements.
- Experience leading and managing projects, and working effectively with faculty, staff, and students.
- Knowledge of graphic design and video production
- Knowledge of Universal Design for Learning (UDL)
Women and Minorities Encouraged to Apply
Affirmative Action/Equal Opportunity Employer
As a New Jersey First Act Employer, new employees must establish a primary residence in New Jersey within one year unless an exemption applies.