Certification Specialist

New York, NY
Mar 29, 2017
Institution Type
Four-Year Institution
Reporting to the Assistant Registrar, the Certification Specialist is expected to have an in-depth understanding of University enrollment verification and degree certification policy, procedure, regulations, and all SIS modules and data maintenance associated with these functions. With peak period support from the Assistant Registrar, this Specialist manages all certification operations in the University Registrar, including transcript, diploma, and verification processing, with particular focus on reporting of enrollment and graduation data to internal departments, third parties (National Student Clearinghouse, diploma vendors, etc.), and government organizations (VA, HESC, NSLDS, etc.). The Certification Specialist maintains current knowledge of changes in reporting requirements and compliance regulations, and regularly reviews office policies and procedures to ensure accurate, compliant, and timely certification of student records.Required Education:
Bachelor's degree

Preferred Education:
Master's degree

Required Experience:
3+ years' relevant experience in data maintenance/management, office operations, and staff supervision in a college or university office (with Registrar or Financial Aid functions), or an equivalent combination of education and experience.

Preferred Experience:
VA Certifying Official. Experience handling enrollment and graduation reporting to National Student Clearinghouse and/or NSLDS. Experience with transcript and/or diploma processing.

Required Skills, Knowledge and Abilities:
Exceptional attention to detail and accuracy. Demonstrated data management and reporting skills. Ability to analyze and solve complex problems. Proficiency with computers, Microsoft Office, and student information systems. Strong organizational skills with the ability to simultaneously manage multiple projects in a fast-paced environment. Ability to consistently meet deadlines. Ability to interact with a diverse population and all levels of personnel. Ability to demonstrate tact and diplomacy when in dealing with difficult issues and/or diverse organizations. Ability to develop positive and cooperative relationships with students, faculty, staff, parents, professional colleagues, and the public. Strong managerial and leadership skills with an ability to foster a cooperative work environment. Excellent written and verbal communication skills. Ability to promote a cooperative work environment.

Preferred Skills, Knowledge and Abilities:
Strong preference for proficiency in PeopleSoft Campus Solutions and VA Once. Strong preference for proficiency in query and report writing. Ability to lead a team to facilitate procedural change. Strong technical skills. Knowledge of FERPA and higher education credentials best practice (specifically transcript and diploma processing).

EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity