IT Manager I

Location
Clemson, SC
Posted
Mar 29, 2017
Institution Type
Four-Year Institution
Clemson University


Location Long 138
Full/Part Time Full-Time
Regular/Temporary Regular


JOB SUMMARY:


Directs, manages, and coordinates computer and networking support to college-based personnel in the College of Agriculture, Forestry, and Life Sciences (CAFLS) and Clemson based PSA personnel, including acquisition and installation of software and hardware, troubleshooting and consultation. Performs other duties as assigned.


JOB DUTIES:


40% - Essential - Technical Support:
Direct IT support for faculty, staff and students, including troubleshooting hardware and software, resolving problems, maintaining existing systems, and planning for future computer needs. Coordinates network support and works with CCIT for installation and trouble shooting. Supports multi-station departmental laboratories utilized for classroom instruction as well as open environment. Assists in trouble shooting and correcting problems with Macintosh and Windows systems. Provides support and coordination for videoconferencing and related technology. Serve as backup IT support for local off-campus needs.

25% - Essential - Technical Consultation:
Consults with administration and coordinates IT staff in CAFLS and PSA to provide technical consultation and support. Through consultation, assesses needs, procures hardware and software, and recommends standards, policies and procedures. Identifies cost effective solutions to meet requirements.

15% - Essential - Supervisory responsibilities:
Provide supervision, oversight and coordination for the CAFLS/PSA IT support team. Responsible for EPMS and leave approval of team members. Serves as the liaison between the IT support team and the dean's office.

10% - Essential - Training:
Provides one-on-one assistance for personnel in accessing University and Internet resources and software. Coordinates IT activities with other CAFLS and PSA consultants and CCIT personnel. Assists staff members located in departments with information technology duties.

10% - Essential - Local Off Campus Support:
Direct computer and IT support at CAFLS and PSA facilities located in the area surrounding the Clemson campus. Includes, but is not limited to, IT support for fuel / vehicle access systems at the Cherry Farm and Simpson REC, IT support for robotic diary units at LeMaster Dairy and feed management system at Simpson REC. Serve as part of the on-campus IT support team.


MINIMUM REQUIREMENTS:


A bachelor's degree in communications, business administration, computer science (information technology), mathematics, statistics, management information science or a related field and experience in telecommunications, data processing and/or information technology. Relevant experience may be substituted for bachelor's degree on a year-for-year basis.


RESPONSIBILITIES:


JOB KNOWLEDGE
Firm Job Knowledge - Firm working knowledge of concepts, practices and procedures and ability to use in varied situations

SUPERVISORY RESPONSIBILITIES
Supervises Work of Others - Supervises work of others and may offer recommendations for hiring, termination and pay adjustments but does not have responsibility for making these decisions.

BUDGETARY RESPONSIBILITIES
No Budget Responsibilities - No fiscal responsibility for the department's budget.


PHYSICAL REQUIREMENTS:

Stand for prolonged period
Sit (stationary position) for prolonged period
Walk or move about
Use hands or feet to operate or handle machinery, equipment, etc
Position self to accomplish task (i.e. stoop, kneel, crawl)
Communicate, converse, give direction, express oneself
Recognize or inspect visually
Move, transport, raise or lower


PREFERRED REQUIREMENTS:


Bachelor's Degree and 4 years experience in automated information or communication system design, installation, operation. repair.


WORK SCHEDULE:


Standard Hrs: 37.5; Band: 06 ($ 39,960.00 - $ 73,935.00)


APPLICATION DEADLINE:

April 14, 2017


CLOSING STATEMENT:

Clemson University is an AA/EEO employer and does not discriminate against any person or group on the basis of age, color, disability, gender, pregnancy, national origin, race, religion, sexual orientation, veteran status or genetic information. Clemson University is building a culturally diverse faculty and staff committed to working in a multicultural environment and encourages applications from minorities and women.

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