Organizational Effectiveness Manager

Princeton, NJ
Mar 29, 2017
Institution Type
Four-Year Institution

Requisition # 2017-7255
Department Library - Main
Category Human Resources
Date Posted 3/13/2017
Full-Time / Part-Time Full-Time
Application Deadline ..


Support the University Librarian and senior leadership in organizational effectiveness, talent management and development, and recruiting efforts that build strong and effective leadership and management teams. Empower unionized and non-unionized employees through effective training and competency-building opportunities and by filling key positions and reviewing staff structures to ensure employees are engaged and have effective partnerships.

This position leverages and coordinates strategic and tactical opportunities with the Office of the Dean of the Faculty (DOF) and the Office of Human Resources (OHR) to engage in Library specific talent development including assessing, designing, and implementing an effective onboarding program; a technical and functional training and management skills curriculum; developing processes and coordinating efforts regarding performance management; establishing professional development opportunities; and coordinating the execution of the Library's diversity and inclusion plan. In close collaboration with DOF and OHR, the manager assesses and provides guidance on workforce planning; measures the impact of talent management programs relative to staff development and advancement, diversity and inclusion, retention of key talent; and creates a tracking mechanism for successor identification by Library leadership. Additionally, this position is responsible to help execute OHR and DOF searches and recruitment policies and procedures


Talent Management and Development
  • Foster a coordinated and comprehensive approach to support the advancement of staff capabilities in library information services and technology.
  • Work with managers to assess professional development needs, and provide guidance and input regarding creation and implementation of individual and team development plans.
  • Working with appropriate OHR and DOF colleagues to leverage, design, and implement a broad array of technical, functional, and management training and education in support of the Library's business needs and organization goals.
  • Develop and manage a mentoring program for Library employees based upon assessed needs.
  • Manage all aspects of the training lifecycle, including supervision of ongoing programs, development of future programs, and needs assessments for key stakeholders and their units; manage budgets and resources, reporting and maintenance of training records, and vendors and stakeholders.
  • Serve as an active member of the Library Education and Training Committee (LETC); participate and guide the committee in identifying and executing training needs.
  • Measure the effectiveness of training programs from participants, facilitators, and key stakeholders to improve content quality and deployment.
  • Lead, incorporate, and support diversity and inclusion unit plan initiatives.
  • Strategize with senior leadership, OHR, and DOF regarding change management, communication, and training efforts, being sensitive to the degree of organizational change and readiness.
  • Monitor the latest research on talent management analytics and provide recommendations of how to continually improve tools and measurement.
  • Develop and deliver staff onboarding program and direct new hire orientation activities.

  • In collaboration with OHR and DOF, oversee and execute the academic appointment and staff hiring processes.
  • Serve on search committees for vacant positions.
  • Utilize best practices in Library hiring to ensure compliance with regulations and University policies and alignment with diversity and inclusion goals.
  • Act as the Library search officer for Equal Employment Opportunity reporting.
  • Work with hiring managers, DOF, and HR to build qualified and diverse candidate pools proactively and to support divisional diversity unit plans by engaging in targeted outreach efforts.
  • Build and maintain relationships with hiring managers to develop an understanding of their business and professional needs.
  • Provide managers with training and resources to increase their effectiveness in making quality hiring decisions.
  • Provide a positive candidate experience throughout the search process

Organizational Development
  • Partner with Library leadership and the DOF and HR in job description development.
  • Develop and maintain a network of potential internal and external candidates to be ready for planned or unplanned vacancies.
  • In collaboration with OHR and DOF, assess and advise on future needs and job opportunities with the Library's organizational structure and workforce.


  • Bachelor's Degree with a minimum of 7+ years of increasingly responsible professional experience in recruitment and employee talent development programs
  • Strong knowledge of talent analytics, organizational design and development principles, strategic planning and change management methodologies
  • Understanding of adult learning theory and instructional design
  • Strong communication and facilitation skills
  • Demonstrated change management skills
  • Large scale project management skills
  • Experience in successfully designing and implementing strategic talent management programs and processes, and an up-to-date knowledge of talent management best practices
  • Experience assisting or leading others in attracting, recruiting, mentoring, coaching, and motivating
  • Ability to lead and grow the competency levels of staff and to create professional development programs and curricula
  • Management skills to facilitate both the establishment of a team- and a goal-oriented environment, providing vision and encouraging innovation and staff empowerment through active communication and delegation, building confidence and enthusiasm, compelling others to action, promoting diversity of thought, and celebrating achievements
  • Sound judgment and problem solving skills, thoughtfulness and attention to detail, self-reflective with the ability to think strategically and act decisively, and strong work ethic
  • Strong interpersonal and relationship-building skills, including sensitivity to the wants, needs, and concerns of diverse constituents, and the ability to influence without authority
  • Strong collaboration skills with the ability to negotiate and balance expectations and priorities of demanding stakeholders
  • Ability to work with and embrace diverse cultural groups and individuals and develop initiatives or programs to promote diversity and inclusion

  • Master's degree in human resources management, organizational development/effectiveness or adult education
  • Human resources, organizational effectiveness, and/or organizational development professional certifications
  • Experience working in a unionized environment
  • Higher education or nonprofit experience
  • DDI certification
  • Experience with assessments like Myers-Briggs, Strength Deployment Inventory (SDI), DISC, etc.
  • Experience with vendor management
  • Knowledge of standards for workplace measurement and human resources metrics (i.e., best places to work)
  • Experience in leading a strong, cohesive and a high-performing team

Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO IS THE LAW

Salary Grade

ADM, 060

Standard Weekly Hours


Eligible for Overtime


Benefits Eligible


Essential Services Personnel (see policy for detail)


Physical Capacity Exam Required


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