Program Assistant

Cleveland, OH
Mar 29, 2017
Institution Type
Community College

Department Name Women in Transition

Campus or Location Metropolitan Campus

Vacancy Number PT031-17

Reports To Director, Women in Transition

Recruitment Type External/Internal

Job Category Support Staff

Position Type Part-Time

Union Position Non-Union

Number of Openings 1

Job Description Summary

Primarily responsible for responding to student and program inquiries on behalf of the Women In Transition team. Provides support to the WIT program and its participants.

Job Responsibilities

Provides supportive assistance to the WIT team

Manages the day to day office activities of respective campus

Maintains accurate program records and responsible for inputting records into program's database in a timely fashion

Schedules classrooms, facilities, and workshop presenters for assigned campus

Maintains accurate logs and organizes office bulletin boards and office space

Assist in the data collection for preparation of program reports

Prepares correspondences for emails and marketing purposes

Creates the schedule for new intake appointments and assist the Student Advisor with the intake interviews

Maintains an efficient program filing system

Assist in developing program brochures and other marketing materials to meet the program needs

Assists in the control, care, and inventory of departmental property, supplies and office equipment and request orders and/or repair when needed

Greets visitors and prospective class participants, responds to request for information, places and receives phone calls, and handles mail

Responsible for the overall coordination and supervision of work study students, volunteers, and WEP Participants on the assigned campus

Contributes to campus's monthly reports

Performs other duties as assigned

Required Qualifications

High School Diploma (or equivalent)

Minimum of two years of demonstrated office or program support experience

Possesses basic knowledge of administrative support concepts, practices and procedures and ability to use in varied situations

Basic-level proficiency with Microsoft Outlook, Word, Excel, and PowerPoint

Ability to effectively complete work assignments independently

Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity

Works accurately with great attention to detail

Possess excellent written, verbal and interpersonal communication skills

Ability to prioritize/handle multiple tasks and work with deadlines in a dynamic environment with limited supervision

Ability to work a flexible schedule to accommodate departmental needs as direct

Possess sensitivity to respond appropriately to the needs of a diverse population

Preferred Qualifications

(Or equivalent job-related experience providing the necessary knowledge, skill, and abilities to perform the functions of this position proficiently)

Associate's degree

Demonstrated experience/proficiency working with publishing software, spreadsheet, and database applications


Possess knowledge of college admission procedures and college resources

Work Schedule

Standard college hours of operation 8:30 - 5:00, evenings & weekends based on departmental needs.

Target Hiring Rate/Salary

Special Note

This position is grant funded at Cuyahoga Community College. Appointment is contingent upon continuation of grant funding.

Posting Open Date

Repost Date 01/26/2017

Posting Close Date

Open Until Filled Yes

For full consideration, apply by this date

Special Instructions to Applicants

During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement

Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a High School Diploma (or equivalent)?
    • yes
    • no
  2. * Do you have a minimum of two years of previous office or program support experience?
    • Yes
    • No
  3. * How did you learn about this position?

    (Open Ended Question)

Required Documents Required Documents
  1. Cover Letter
  2. Resume/Curriculum Vitae
Optional Documents


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