About Baltimore City Community College
Founded in 1947, Baltimore City Community College (BCCC) is a comprehensive, urban institution accredited by the Middle States Commission on Higher Education. The College's campus is located in West Baltimore; the institution also has several satellite locations throughout the city. With its broad range of degree and certificate programs, affordable tuition, and extensive outreach, BCCC offers educational opportunities to the citizens of Baltimore City and throughout the state of Maryland. BCCC serves more than 15,000* students annually, providing credits that transfer to four-year colleges and universities as well as workforce training leading directly to job placement. The College is proud of the fact that 100** nations are represented within the student body.
* Based on annual unduplicated credit and non-credit headcount for FY 2016. **Based on fall 2015 credit enrollment.
Requisition Number: 2017-025
Posting Start Date: 1/5/2017
Minimum Education: Associates
Additional Documentation: Transcripts Required (upload as other)
Compensation: $21.14 / hr
Job Description for Development Assistant Description / Job Summary
Overview: The Development Assistant works independently to provide administrative support in a complex office environment to the BCCC Foundation team. This support includes developing and maintaining files, preparing correspondence, and serving as receptionist. The Foundation Development Assistant supports the Foundation Department with meeting scheduling, meeting planning and coordination, meeting organization along with the creation of materials, agendas and the preparation of minutes for all campus and Foundation committee and board meetings.
Development Assistant interprets operating policies and exercises independent judgment for resolution of administrative problems. The position supports the development of regular and ad-hoc reports, provides direct secretarial support, and coordinates the Director of Development's calendar.
The Development Assistant provides customer-oriented, high quality service to BCCC students, faculty, staff and guests of Baltimore City Community College displaying exceptional organization, professionalism, communication and attention to detail displaying a pleasant, courteous, and professional demeanor.
Works with the Foundation Accountant in maintaining accurate financial records for the BCCC Foundation, supports the awarding of scholarships to students, coordinates receipting of contributions to the Foundation and records donor gifts with the Raisers Edge development module.
**Note this role is a 6 month long contract** Employees are not paid on days that the College is closed. Hours are flexible
Responsibilities / Duties
Planning and Organization
- Maintains Director of Development's calendar.
- Plans all meetings and events including arranging catering and reserving facilities.
- Uses established systems (i.e. software) to organize and efficiently keep track of information, data, time, and resources.
- Provides quality service, information and assistance to employees, students and visitors.
- Performs varied office support duties including typing, faxing, photocopying, filing and mailing.
- Maintains office equipment, reception area, and office supplies.
- Prepares outgoing mail and distributes incoming mail.
- Establishes and maintains effective working relationships with other employees, students, visitors and all members of the general public.
- Composes letters and memoranda for signature.
- Excellent written communication. Proofreads all department publications and correspondence. Reviews formatting for internal consistency.
- Greets visitors, answers phones and responds to inquiries, provides assistance or directs callers and guests to appropriate staff.
- Ability to read and comprehend policies and procedures pertaining to personnel, technical procedures, and governmental regulations. Knowledge of BCCC College's Policy and Procedure Manual
- Ability to effectively present information and respond to questions from employees, students and general public.
- Ability to write routine job-related correspondence.
- Excellent verbal and written skills.
- Personally and promptly follows through to ensure that all problems, questions, or complaints are resolved with accuracy and courtesy.
- Addresses disgruntled constituents' problems with courtesy, tact and professionalism.
- Engages in ongoing professional development to remain abreast of quality service best practices, trends, methods and principles.
- Considers the impact on external or internal parties when taking action or carrying out one's own job responsibilities.
- Develops and/or implements service and process improvements.
- Works to develop and maintain positive working relationships with co-workers, alumni, donors, and students.
- Ensures quality, accuracy, and completeness of work activities and products.
- Plans activities in advance to ensure all assignments are completed in a timely and quality manner
- This position has supervisory responsibilities for student interns working in the Advancement Office.
- Must have good human relationship and leadership skills; and the ability to work well with constituents.
POSITION SPECIFIC REQUIREMENTS
- 1-2 years of development, fundraising, nonprofit, and/or administrative experience preferred;
- Excellent organizational and interpersonal skills; ability to work with people of diverse social and cultural backgrounds, including colleagues within the organization and the population of people served;
- Consistent application of confidentiality, discretion, diplomacy and tact.
- Ability to meet deadlines and see projects through to completion;
- Highly organized, detail-oriented, accurate, and precise;
- Positive attitude and a sense of humor;
- Self-starter who can work independently in a deadline-driven environment to see projects through to completion;
- Ability to successfully manage multi-functional projects, priorities and timelines;
- Collegial, team oriented working style with a willingness to share in both strategic thinking and administrative tasks;
- Strong writer with demonstrated excellence in verbal and written communications;
- Experience using social media for promotional purposes;
- Intermediate to advanced skills in Microsoft Word, Excel, and PowerPoint;
- Experience with donor database management (preferred, but not required);
- Commitment to and interest in BCCC's s mission;
- An Associate's degree and or at least 1 to 2 years of development, fundraising, nonprofit and or administrative experienced required.
- Ideal candidate will have college-level office technology/accounting education and/or work experience.
- Strong English/Communications background preferred.
- Excellent organizational skills including the ability to multi-task and handle many projects simultaneously.
- Experience in the areas of fundraising and/or public relations ideal.
- Applicant must respect the requirement for absolute confidentiality that comes with this position.
- Ability to calculate figures and amounts consistent with budget preparation.
- Knowledge of basic accounting procedures and practices.
BCCC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants needing accommodation for any part of the application and/or hiring process should request the accommodation from The Office of Human Resources office by contacting us at 410.209.6055 or HRComplianceCoordina@bccc.edu
For more information, view the EEO is the Law Poster and Pay Transparency Statement.