Academic Achievement Mgr 1

La Jolla, California
$69,300 - $112,700 /year
Mar 28, 2017
Institution Type
Four-Year Institution

UC San Diego


Academic Achievement Mgr 1

Filing Deadline: Mon 4/24/2017

Salary Range: $69,300 - $112,700 /year



The Office of Academic Support and Instructional Services (OASIS) is administratively housed with a group of departments that is led by the Assistant Vice Chancellor Student Retention and Success (SRS). The SRS unit is charged with expanding existing Student Affairs retention initiatives and contributing to collaborative efforts across campus to improve programs, services, and support for student success.


SRS consists of seven high-profile, core functional units including the International Center; Academic Enrichment Programs (AEP); Office of Academic Support and Instructional Services (OASIS); Student Veterans Resource Center; Chancellor’s Associates Scholars Program (CASP); Undocumented Student Services Center (USSC), Student Success Coaching Program, and the SRS Business Office.


The Student Retention & Success area plays a leadership role in creating, providing, and coordinating services that foster student success and persistence in response to the Chancellor’s strategic plan to improve retention and graduation rates.


The core function of the SRS team includes the promotion and expansion of existing Student Affairs retention initiatives by developing the personal, academic, and professional skills needed for our students’ transition into diverse and global communities. There are approximately 84 FTE and 200+ student staff within the SRS Unit and is supported by approximately $8.3M in funding.



OASIS promotes academic achievement and excellence through academic counseling using motivational interviewing techniques, collaborative learning workshops, peer mentoring, and summer bridge programs for entering freshmen and continuing students. While OASIS is open to all students, many come from high-need families, are the first in their families to go to college, are recent immigrants, or come from populations that have been historically underrepresented at the university.


OASIS is committed to providing a support and information base that validates each student's experience and nurtures a sense of participation, belonging and empowerment. Through mentorship, academic support programs, one-to-one and small group counseling, campus student support service referrals and social/cultural programming, OASIS maximizes a student's involvement and success in the campus community. In addition to assisting students through to graduation, OASIS helps motivate and inform students to utilize services that enhance their preparation for the job market and/or graduate/professional school admission.


The mission of OASIS is to facilitate the holistic development of UC San Diego students, particularly those who may be first generation, low income, and/or historically underrepresented in higher education. By creating a challenging and supportive environment that emphasizes collaboration, self-discovery, validation, equity, and community, OASIS contributes significantly to students’ retention, sense of community, and leadership skills. The vision of OASIS is to contribute to the collective effort to enhance our institutional focus on student development and strive to foster an equitable, inclusive and supportive campus climate at UC San Diego.



Manages a discrete function and/or program addressing the needs and issues of "at risk" students at the campus. Formulates policies and procedures for the function. Develops the organizational goals of the unit. Represents the program internally and externally. Manages the operating budget and human resources of the program. Responsible for the development, administration, and evaluation of holistic support services that facilitate the success of low income, first generation, underrepresented and other students who may be at higher risk of experiencing difficulty.


This position provides oversight for individualized services, cohort based programs, learning communities, and enrichment opportunities that include developing study plans, recognizing and addressing academic and non-academic barriers to academic success, and counseling or coaching on other life issues that impact academic progress and/or student retention. Programs specialize in services that have particular relevance and impact for underrepresented groups including leadership development, cultural competence, community building, and raising awareness about resources and paths to graduate school.


OASIS offers the following service and transition programs: Summer Bridge, Student Support Services Program (SSSP), Guardian Scholars Foster Youth, Peer led academic support, counseling and motivational interviewing, learning communities, 2nd Year programming, and enrichment workshops on a range of topics relevant to student success and campus belonging.


Additionally, the Director is responsible for developing and proposing course curriculum, readings and classroom activities for academic courses that may be offered to OASIS students during the academic year, partnering with the Education Studies department in support of these courses.



• Advanced Degree and at least five to seven (5 - 7) years of experience as a high level manager at a university or college; or equivalent combination of education and experience. A terminal/doctoral degree is highly desirable.

• Excellent management and leadership skills. Proven abilities in leading and directing a complex organization that must be well articulated with other efforts on and off campus. Strong leadership skills and program management experience especially in a college/university setting.

• Proven knowledge and experience working with college students from diverse populations, identities, and language backgrounds with special emphasis on the success of low income, first generation, and historically underrepresented and underserved students.

• Advanced knowledge of the theories and practice of counseling, learning, human and career development. Advanced knowledge of higher education, student development and persistence, and diverse learning environments and how these theories inform practice of counseling, learning, and program development.

• Advanced experience in multicultural competencies. Advanced knowledge of cultural, socio-economic, political, and environmental issues affecting the education of undergraduates as they advance through a Research One University environment.

• Knowledge of environmental processes that may influence students' well-being. Cognizant of diverse learning styles, social and cultural context, and linguistic frameworks undergraduates bring to the University.

• Advanced knowledge of learning strategies in critical thinking, reading, writing, note taking, test taking, time management, and goal setting.

• Demonstrated skills in monitoring/assessing people, processes, and services, to make improvements. Ability to oversee formative and summative assessment and evaluation methodologies.

• Knowledge of risk assessment principles, and the ability to evaluate risks and the likelihood of consequences.

• Advanced experience in managing and analyzing complex organizations.

• Strong skills in problem identification, sound judgment and decision making, critical thinking, and creative problem solving. Ability to identify, define, and evaluate problems; ability to plan and develop appropriate immediate and long-term strategies and solutions.

• Demonstrated skills in project management, social perceptiveness, to be aware of others' reactions and understanding why they react as they do.

• Ability to prepare and mange a budget, make realistic, equitable fiscal decisions, and prepare cogent budgetary and annual reports.

• Ability to analyze short-and long-term fiscal needs and address them through systematic analysis and implementation of revenue-generating options including fees, grants, partnerships, and fund-raising efforts.

• Excellent interpersonal and communication skills and the ability to work effectively across the organization at all levels.




The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: