Sr. Parking Representative
$36,852 - $51,612
The Senior Parking Representative patrols campus parking facilities to ensure accessibility and safety. Assists faculty, staff, students and campus visitors; provides information and directions to the campus community and visitors. Enforces parking regulations and issues parking citations or warnings, ensures compliance with parking rules and regulations. Monitors campus activities and events for public safety; monitors campus parking lots for suspicious people or vehicles; performs vehicle and pedestrian traffic direction; provides motorist assistance services; removes abandoned and unapproved signage; maintains the integrity of the campus safety bollards and gate operations; reports or corrects hazardous conditions on campus; provides assistance to Transportation Services units upon request.
**The hours of work for this position are: Monday - Friday; 1:30 PM - 10:00 PM.**
Six months related working experience, preferably in communicating with the public providing information and instruction. Previous experience interpreting code compliance.
Demonstrated verbal communication skills to sufficiently and effectively relate details pertaining to citations or vehicle tows in a court of law; or to communicate with customers using appropriate tone of voice, vocabulary, and clarity of expression. Ability to interact diplomatically with a diverse public. Ability to handle sensitive situations with tact and confidentiality. Ability to exercise sound judgement and remain calm during emergencies. Ability to interpret parking policies and enforce them equitably.
Ability to meet deadlines and deliver services on time as promised. Ability to work independently and set priorities; ability to work successfully as part of a team. Demonstrated initiative, flexibility, and organizational skills. Demonstrated time management skills; ability to use time correctly and professionally within University policy while keeping departmental goals and objectives in mind.
Ability to read, write and perform basic mathematical calculations (addition; subtraction; multiplication; division). Ability to follow verbal and written communications and instructions in English. Ability to understand, interpret and follow safety policies and rules.
Ability to draft accurate and descriptive daily logs and reports, to write neatly, and to accurately and concisely compose and key enter citations and vehicle tow forms which include such information as time, place, direction, vehicle description, permit status and the specific compliance process undertaken.
Ability to hear and understand ordinary dispatch communications received over a 2-way radio and to learn and use appropriate radio-code language. Ability to use computers, hand-held electronic devices and automated tracking systems used in capturing, retrieving and transmitting parking, vehicle and citation data.
Physical requirements: ability to walk and stand for various durations, up to a full 8 hour shift, walking over uneven surfaces, around moving and parked vehicles, and hilly terrain. Ability to bend, kneel, stoop, squat and sit; ability to lift and carry objects such as parking barricades, cones and immobilization devices weighing up to 40 pounds.
Environmental requirements: ability to work outdoors for extended periods of time in extreme and inclement weather conditions ranging from high heat with humidity, to freezing, rainy, windy and/or dusty conditions. Ability to work in conditions with excessive noise due to campus community activities and events. Ability to safely work around moving vehicles, machinery and/or equipment.
Hired candidate must pass a background check through the Department of Justice (DOJ) and FBI; must obtain or possess a valid CA Driver License in accordance with California Department of Motor Vehicles; and must participate in the campus DMV pull.
Previous experience with parking services or compliance, preferably in a university environment.
Basic First Aid and/or CPR certification.
In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history and culture. UCR gives every student the resources to explore, engage, imagine and excel.
At UC Riverside we celebrate diversity and are proud of our #12 ranking among the nation for most diverse universities (US News and World Report 2013-2014). Become part of a place that fosters success for all its constituents, students, faculty, and staff, and where work/life balance and campus culture are integral to our way of life.
UCR is ranked 55th among top public universities (US News and World Report 2013-2014).
The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
For information about our generous employee benefits package, visit: Employee Benefits Overview