Human Resources Consultant (Employee and Labor Relations)
Human Resources Consultant (Employee and Labor Relations)
Portland Community College
Requisition Number: 09009
Location: Downtown Center
Address: 722 SW 2nd Avenue, Portland, OR
Hours of Work: 8 a.m. to 5 p.m. Monday - Friday
Position Status: Management; Level K; Full-time; Exempt
Starting Salary Range: Full Salary Range: $66,021 - $95,729 per year ** Salary information - Generally, new employees who meet minimum education and experience requirements for a position will be placed at the entry
Job Close Date: Apply by April 12, 2017 for best consideration
Portland Community College is looking for an experienced Human Resources Consultant to support the largest PCC campus, Sylvania. Working independently, and as part of the Employee Relations Team, the HR Consultant plays a pivotal part in moving this large, complex organization forward, and into our preferred future (http://www.pcc.edu/about/diversity/). You thrive in complex and ambiguous environments. On a daily basis you will use your highly effective skills in influencing, persuasion and communication across a large and complex organization.
An extremely important part of this internal consultant role at PCC is to support faculty, staff and administration to provide a student-centered environment inspiring a passion for learning.
This position provides strategic and hands-on counsel on a broad range of complex human resources and employee and labor relations matters. The successful candidate will bring a strong equity lens, a high level of integrity, and the ability to maintain confidential and sensitive information to working with partners and stakeholders.
As the largest post-secondary institution in Oregon, PCC serves nearly 78,000 full-time and part-time students. We fill a unique role, one that offers high quality education and opportunities for our students, which in turn contributes to the vibrancy of Portland's economic community. We are committed to a culture which values human diversity and cultural competency for our students, our employees, and our partners.
The Sylvania Campus is PCC's largest and oldest campus, which is home to nearly 33,000 students, approximately 1,300 employees and the cutting-edge MakerSpace. The campus also boasts the college's nursing, dental assisting and automotive service technology programs. Find out more at http://www.pcc.edu/about/locations/sylvania/
Here is our intended timeline:
- Best Application Consideration Date: April 12, 2017
- Initial Interviews: May 8-9, 2017
- Finalist (On-Campus) Interviews: Week of May 15th, 2017
Typical Responsibilities and Job Duties
1. Consults with managers and advises employees on the full range of HR programs (Employee and Labor Relations, Employment, Classification/Compensation, Benefits, etc.); provides strategic guidance to Executive officers and managers to ensure best HR practices are integrated into campus operations; conducts needs assessments to identify gaps and to recommend changes to increase the effectiveness of operations. Ensures the consistent implementation of HR policies and procedures by exercising persuasion and influence.
2. Strategically assesses, problem-solves and provides counsel to managers and employees on a variety of complex, and/or sensitive HR and organizational issues, with a particular focus on employee and labor relations issues; facilitates and collaborates on a broad range of HR issues with a variety of individuals and groups, including college executives and managers, employees, Federation representatives, and other internal or external stakeholders; assists in building consensus and resolving conflict.
3. Effectively conveys information about HR programs, concepts and legal principles to managers and employees through both oral and written methods of communication.
4. Consults with HR leadership team and/or college counsel on complex issues; researches employment laws and/or best practices to resolve ad hoc issues, and assists in the development and implementation of HR policies or procedures.
5. Confers with and coaches managers on performance management, employee morale issues, effective management techniques, leadership development, team building and other related issues, to improve the efficient and effective operation of campus programs, employee satisfaction, and/or the productive interactions and teamwork of staff.
6. Plans and conducts internal investigations into alleged violations of college policies and procedures and makes appropriate recommendations for resolution and/or disciplinary action based on findings; drafts disciplinary documents. Investigations may include researching and responding in writing to external complaints (e.g. BOLI or EEOC) on behalf of the college. Collects, analyzes, prepares, and reports relevant information and data on these issues and others.
7. Consults with managers and employees on contract interpretation and other labor relations matters. Acts as a management representative at contract administration meetings and in formal collective bargaining sessions. Acts as a consultant to managers to hear, respond to and resolve employee grievances; researches collective bargaining history and past practices and interprets labor agreements to formulate recommendations for grievance responses, drafts grievance responses and negotiates and drafts grievance settlements, and/or performs other related activities.
8. Consults with College executives and managers on the evaluation, development and implementation of organizational design and staff restructuring; acts as a liaison with stakeholders (e.g. department manager, HR, Federation Representatives) to communicate and implement organizational/staffing changes.
9. Develops and facilitates training sessions on applicable topics to develop the skills of managers/supervisors in managing their employees.
10. May administer specialized program within the scope of human resources.
11. Positions in this classification may perform all or some of the responsibilities above and all positions perform other related duties as assigned.
To be considered for this position, your application materials must show how you meet the following requirements:
- Bachelor's Degree in Business Administration, Human Resources or a related field (relevant experience may substitute for the degree requirement on a year-for-year basis).
- Five years of recent professional human resources experience at the senior level, which includes broad generalist experience in the development and delivery of comprehensive Human Resources services
- Two years of experience conducting employee and labor relations activities.
Important Knowledge, Skills and Abilities
- Applicable human resource program management principles, practices, methods, and procedures;
- Applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes;
- Employee relations principles and practices;
- Collective bargaining processes and procedures and labor relations principles and practices;
- Conflict resolution techniques;
- Research and analysis;
- Automated human resource information systems;
Demonstrated Skill in:
- The organization, synthesis and analysis of varied and complex information and problems;
- The identification of alternative solutions, the anticipation of the consequences of proposed actions, and the implementation of recommendations in support of achieving operational objectives and goals;
- The exercise of persuasion and influence in complex and sensitive situations within all levels of the organization to effect decisions and outcomes that align with best practices;
- The effective oral and written communication of policies, procedures, legal concepts, etc.;
- The exercise of good judgment in decision-making;
- The development of positive and collegial working relationships;
- Conducting a variety of effective internal investigations, including disciplinary, grievance, and BOLI/EEOC investigations;
- Negotiating and settling employment disputes;
- Assessing and identifying causes of workplace issues and conflict and mediating conflict or making recommendations for the resolution of conflicts;
- Conducting business and operations needs assessments and developing recommendations to meet those needs;
- Planning and organizing work and managing projects;
- The flexibility and adaptability needed to work in a changing environment and to respond to changing needs;
- Handling multiple tasks simultaneously;
- Working with diverse academic, cultural and ethnic backgrounds of community college students and staff;
- Utilizing computer technology used for communication, data gathering and reporting;
Demonstrated Ability to:
- Communicate to a variety of audiences;
- Listen, and to identify, elicit and distill essential information needed to assess and resolve problems and issues ;
- Tolerate a high degree of ambiguity;
- Work independently and as part of a team
Work Environment and Physical Requirements
Work is generally performed in an office environment, with frequent interruptions and irregularities in the work schedule. Frequent reaching, sitting, walking, and standing may be required. No special coordination beyond that used for normal mobility and handling of everyday objects and materials is needed to perform the job. Incumbents are required work and maintain offices at more than one location. Frequent travel within the college district is required. Occasional early morning, evening and/or weekend work may be required.
These qualifications and characteristics are critical to success in this important role at PCC. Please clarify in your application materials the experiences, successes and techniques evidencing how you bring these strengths:
1. Demonstrated success in supporting employee relations activities in a unionized environment.
2. Able to show the positive impact of strong communication, intercultural, and interpersonal skills.
3. Demonstrated ability to exercise persuasion and influence in complex and sensitive situations within all levels of the organization to effect decisions and outcomes that align with best practices.
4. Demonstrated success or demonstrated ability to work effectively in a large, complex organization.
5. Experience which demonstrates a broad knowledge public sector labor laws, and of state and federal employment laws (such as FMLA, OFLA, ADA, FLSA, EEO, PECBA and USERRA).
Additional Posting Information:
To apply for this position you must submit the following
1. Completed online application. - Please be sure the work history is completely detailed in the application or resume.
2. Cover letter Please indicate how you meet the stated minimum qualifications
3. Current Resume
4. Responses to Supplemental Questions * (scroll down to see the questions)
* When you apply for the position, you will be given an opportunity to attach the above documents. They may be attached in either "Microsoft Word" or ".pdf" formats.
Selected applicants may be asked to respond to additional Questions from the Committee.
Notes to Applicants:
- Upon hire candidate will be required to provide official transcripts for all degrees earned.
- The education and/or work history sections of your online application form must demonstrate that you meet all of the Minimum Qualifications.
- Applicants selected for hire will be required to pass a criminal background check as a condition of employment.
- Portland Community College will hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to complete the designated Immigration Service Employers Verification I-9 form.
- As an Affirmative Action, Equal Employment Opportunity institution, PCC is actively seeking qualified minorities, women, disabled veterans, veterans and individuals with disabilities to enhance its work force and to reflect the diversity of its student body. Applicants with disabilities may request accommodation to complete the application and selection process. Please notify Human Resources at least three (3) working days prior to the date of need.
Documents that must be associated with this posting:
Responses to Required Questions
Documents which can be associated with this posting:
Full Time/Part Time: Full Time
How to Apply
For complete job description and application instructions, visit: jobs.pcc.edu
As an Affirmative Action, Equal Employment Opportunity institution, PCC is actively seeking qualified minorities, women, disabled veterans, veterans and individuals with disabilities to enhance its work force and to reflect the diversity of its student body. Applicants with disabilities may request accommodation to complete the application and selection process. Please notify Human Resources at least three (3) working days prior to the date of need.