Food Services Worker II

Swainsboro, Georgia
Mar 27, 2017
Institution Type
Community College

Position Title Food Service Worker II    

Job Description Summary

Participates in the work of preparing a large volume of meats, vegetables, and other foods following standardized recipes, within required production schedule and sanitation standards. May also prepare meats and vegetables using skill in frying, grilling and sautéing. Observes and tests foods being cooked by tasting, smelling and piercing. Portions food per recipe and add garnishes as required. May select recipes per menu cycle, prepare bakery items, May supervise personnel and assist in training of (students and temporary staff) to maintain all kitchen areas. Consults with supervisor to determine best methods of preparation for individual food items. Gives special attention to overall appearance of food prepared. May direct and maintains highest standards of safety and sanitation in assigned areas. Inspects refrigerators and the work of other employees to prevent food waste. Supervises and participates in the cleaning of the kitchen, food preparation equipment or coffee shops. Reading production sheets carefully before starting each meal; recording on productions sheet total weight of foods prepared, and recording the time of menu run-outs on production sheets. Operates standard cooking equipment such as: Mixing machines, steam cookers, toasters, food choppers, coolers, freezers, baking ovens and stoves. Coordinates with manager on equipment maintenance and upkeep. Receive and maintain inventory of supplies (ingredients, prepackaged food items, cups, lids, napkins, etc.). Promotes excellence in customer service and provides fast, courteous, professional customer service and promotes the interest and mission of EGSC Dining Services. Must be able to multi-task and remain professional while under pressure. Performs other duties as assigned.

Major Duties

• Greets customers and provides quick, friendly, and personal, yet professional, service.
• Prepares menu items using item standard recipes and measurements.
• Maintains the highest level of standards for all product preparation and presentation.
• Follows health, safety, and sanitation guidelines for all products and equipment.
• Generates customer satisfaction by responding appropriately to customer concerns.
• Serves food items to customers.
• Answers telephone in a friendly manner, using a professional greeting.
• Adheres to appropriate uniform standards of dress and behavior in the workplace.
• Follows standards for merchandising, stocking, rotating, storing, and recording products and inventory.
• Opens and closes, following a checklist.
• Performs assigned cleaning tasks in accordance with cleaning standards.
• Communicates with supervisor to solve problems and improve quality and service.

Knowledge Required by the Position

• Ability to operate food preparation equipment, including, but not limited to:
o Mixing Machines
o Steam cookers
o Toasters
o Food Choppers
o Slicers
o Coolers
o Freezer
o Baking ovens
o Stoves
• Knowledge of food safety and safe food handling practices.
• Ability to maintain stock of ingredients and supplies.
• Must be proficient with knife skills.
• Able to follow recipes in English.
• Ability to work under pressure in fast paced environment.
• Must be organized and a problem solver.

Supervisory Controls

The Director of Dining Operations assigns work in terms of general instructions.


Guidelines include the college catalog, the faculty and staff handbook, and University System of Georgia rules and regulations, as well as rules and regulations related to the storage, handling, preparation, and service of food and beverage items. These guidelines require judgment, selection and interpretation in application.

Complexity/Scope of Work

• The work consists of multiple tasks of varying degrees of complexity, some of which require the use of knives, appliances with blades, and appliances that generate high levels of heat and steam.
• The position requires the ability to multi-task in an environment where customer impatience may add to employee pressure.


• Contacts are students, faculty, staff, and members of the general public.
• Contacts are typically to provide services.

Physical Demands

• The work is typically performed during standard daytime hours. Availability to work nights and weekends may be required.
• The work involves walking, lifting, bending, stretching, and stooping.
• Some heavy lifting and cleaning required.
• The work involves the operation of food and beverage preparation equipment.
• The work is performed in a small food preparation area inside a building.

Supervisory and Management Responsibility

May supervise or help train (student workers and temporary staff).

Minimum Qualifications

• High school diploma or GED.
• Food/beverage preparation and service required.

Preferred Qualifications

Completion of a vocational training course in food preparations and service; and or experience in large-scale institutional or commercial cooking. Including some supervisory experience; or and equivalent combination of training and experience.

    Posting Detail Information


AA/EEO Statement

Individuals who need reasonable accommodation in order to participate in the application process should contact the Office of Human Resources at 478-289-2035. Deaf and Hard of Hearing callers may access our campus phone numbers by utilizing your state relay service (such as the Georgia Relay Service) or by utilizing Video Remote Services. East Georgia State College is an Affirmative Action, Equal Opportunity and Tobacco-free Institution, Federal law requires ID and employment eligibility verification prior to employment. Georgia is an Open Records state. East Georgia State College (EGSC) is an associate and baccalaureate degree granting, residential, liberal arts state college of the University System of Georgia, providing its students access to both academically transferable programs of study, collaborative programs in occupation-related fields, and targeted baccalaureate level degrees. East Georgia State College is accredited by the University System of Georgia, providing its students access to academically transferable programs of study, collaborative programs in occupation-related fields, and targeted baccalaureate level degrees. East Georgia State College is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award associate and baccalaureate degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call 404-679-4500 for questions about the accreditation of East Georgia State College.

Complete College Georgia

East Georgia State College strives to create and maintain a learning environment maximizing the opportunity for each student to succeed. Each individual student’s academic success is important. Accordingly, every employee of the college has a responsibility to carry out his/her position duties in a manner which enhances the learning environment and communicates that message to students each working day.


This position description describes the specific duties and responsibilities of this position. In addition, each EGSC staff member has the responsibility to contribute as needed to other projects and initiatives to assure that EGSC carries out its mission and attains its vision. This may, from time to time, require active participation on committees or performance of other duties not specifically described in this position description.

Open Date 03/16/2017

Open Until Filled Yes

Background Check

An offer of employment is contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with East Georgia State College, as determined by East Georgia State College in its sole discretion, confirmation of the credentials and employment history reflected in your application materials, and if applicable, a satisfactory credit check, Motor Vehicle Record (MVR), physical and drug screening.